Ben L.
Fast service
Fast service
Response from DiscounttodayDec 18, 2024
Thank you for your feedback! We're glad to hear you had a fast service experience. We look forward to serving you again!

Many special promotions, We cut out the middleman and pass the savings to you.
Discounttoday (discounttoday.net) has 305 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Ben L.
Fast service
Response from DiscounttodayDec 18, 2024
Thank you for your feedback! We're glad to hear you had a fast service experience. We look forward to serving you again!
anastasius P.
It got here quickly. It was easy to assemble
Response from DiscounttodayDec 18, 2024
Thank you for your review! We're happy to hear your order arrived quickly and was easy to assemble. If you need any further assistance, feel free to reach out!
Gerald
I have tried to place an order and actually thought I completed it however I haven't received a confirmation and and can't get a response via e-mail. I have called twice and left a message once.
Response from DiscounttodayDec 18, 2024
We apologize for the inconvenience you're experiencing. It sounds like there may have been a technical issue with your order. Please be assured that we are committed to resolving this as quickly as possible. Our customer service team has been notified of your concern and will reach out to you shortly to assist with tracking your order and addressing any questions you may have. Thank you for your patience, and we appreciate your understanding!
Nate
Here's how this company works: 1. You order something from this "company" (not based in the US. They operate "DiscountToday" in addition to "BigBigMart" and "BigEasyMart"). 2. They take your payment information and charge you about 15%-25% less for a product. 3. They use stolen credit cards to place orders with legitimate small businesses, big box stores, and online retailers to deliver the products to you. 4. Sometimes those orders are processed, and sometimes they are canceled because of suspected fraud. This is why most of the reviews for their sites complain about long lead time for orders - they are using fake email addresses so many times they are not receiving tracking data and are just hoping the orders get processed and shipped. 5. If you do receive the product, you think you got a great deal, instead, you were just one part of a triangle scam. 6. The owner of the stolen credit card charges back the charge on the stolen card, so the retailer loses the product they shipped and they don't get paid for the product. You technically are the owner of stolen property. This might be a website to get a great deal, but it is not worth it - they are stealing from legitimate small businesses and stores across the United States. All of the websites listed above are affiliated with fraudulent practices and are currently being reported to the IC3 and FTC for fraud.
Response from DiscounttodayNov 29, 2024
Thank you for sharing your feedback. However, we must strongly address the INACCURACIES in your review. Our company operates with full TRANSPARENCY and is fully REGISTERED and COMPLIANT with all U.S. business regulations. We maintain LEGITIMATE business practices, including sourcing products from reliable suppliers and fulfilling orders through our U.S.-based warehouses. It’s important to note that fraudulent activities are NOT tolerated , and any claims of such practices are completely FALSE and unfounded. We ensure secure payment processing and protect our customers' information with the highest standards. Additionally, your statements do NOT reflect any personal experience with our products or services, and we find this review to be baseless and defamatory. While we welcome constructive feedback, we cannot support MISINFORMATION or UNSUBSTANTIATED claims. We take our REPUTATION and CUSTOMBER TRUST seriously and are always available to address genuine concerns directly. If you have questions about our services, we encourage you to reach out to us. Thank you.
OP
Product arrived
Response from DiscounttodayNov 15, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that the product arrived. If there’s anything we can do to enhance your experience or if you have any concerns, please let us know. We’re always here to help!
Jorge C.
Recently I bought a tool they sent me an “official” Order # i never received a tracking number i never received any email. They use my Credit Card information and i never received the tool
Response from DiscounttodayNov 15, 2024
Here's the updated response with the additional information: Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced. Unfortunately, the item you ordered was out of stock, and we had to cancel the order. A full refund has already been processed to your original payment method. We also sent an email notification about the cancellation. Please kindly check your inbox for more details. We understand how frustrating this situation can be and appreciate your patience. If you have any further questions or need assistance, please don't hesitate to reach out to our customer service team. Thank you for your understanding.
JOHN K.
The purchase process and delivery of the product was easy. The product we purchased was the correct item and works great. A good experieince.
Response from DiscounttodayNov 11, 2024
Thank you for sharing your experience! We're so glad to hear that the purchase process, delivery, and product performance met your expectations. We appreciate your feedback and look forward to serving you again in the future!
Carlee M.
Horrible Customer Service. No follow up. Paid extra for rushed shipping and still did not receive till 10 days later
Response from DiscounttodayNov 10, 2024
We sincerely apologize for the inconvenience you experienced. It seems there was a misunderstanding regarding your order. While the first item was shipped as expected, the second product was unfortunately out of stock. We promptly sent you an email update about this and processed a refund for the out-of-stock item. Please rest assured that our intention was to keep you informed throughout the process, and we regret that this didn't meet your expectations. If there's anything further we can do to assist you or if you have additional concerns, please let us know. We value your feedback and will use it to improve our service moving forward. Thank you for your understanding.