Discount RampsReviews of discountramps.com

I purchased the Lucky Dog pet trailer in April, 2020. I was delighted with the trailer and its operation. In November, 2020, the wheel bearings fell apart and the trailer became unusable. I contacted Discount Ramps to see about replacement parts. They said they do not have replacement parts and basically told me to go find someone else to fix the wheel. I asked them to check their records to confirm my purchase, as the trailer had a 1-Year warranty. Of course, they had no record of my purchase. I have been to bike shops, repair shops, and even to bearing manufacturers in China. Nobody has bearings that can be used to fix this wheel. Don't let the price fool you. Once the product goes bad, you are on your own. Never again...Stay away from this product and from Discount Ramps!

Would never recommend purchasing from this website. I ordered an universal roof rack for my 2014 Camry. Got charged $20 for shipping (item price 49.99). Item does not work as much as I try to tighten it to the roof it keeps sliding. Instructions are not vehicle specific. And most importantly, return policy is ridiculous: no refund on shipping, and they charge you 15% off the item price. Horrible business policies and thats why people keep ordering from Amazon. Tried to give them a chance, but they showed just how bad this business values customers.

Quality was not as expected for products listed as high quality. I would like to think it is a bad batch of tie downs, but it has happened 3 times now.