Discount RampsReviews of discountramps.com

Ordered two solid aluminum threshold ramps for my in laws after one of them fell and was wheelchair bound. Initially received a cheaper version (25 less) and wrong width so unusable. Customer service said they would ship the correct ones asap. Received the ones I ordered but the height was not 4” as described it was about 1/2” higher so doors would not close. Again unusable. Company said I had to pay to return them and pay a restock fee. Not even worth returning. Will donate to a VA charity or hospice and order from a reputable company. Would not recommend this site to anyone.

Be very careful with these people. I placed an order that arrived with several defective parts. I called them several days later, and they kept giving me the runaround. They even asked me for photos on two different occasions, and I, innocently and without even imagining what they were doing, didn’t notify my bank. So when they stopped responding to my emails, I decided to call the bank, and that’s when they explained to me that after 30 days nothing could be done. And that’s exactly what they wrote to me by email when my bank opened the case—in other words, they cleverly wasted my time only to later get away with it.

Two rear support welds broke. the welds are so small with minimum pentation. The supports are part of a roller ramp for our pontoon. These supports are the first supports when loading the pontoon. The quality control department must be non existent. This could be a liability lawsuit waiting to happen if there would be bodily injuries! Great idea? yes Better engineering is need for extra gusset support and larger welds. There are several other supports with larger welds. These welds are showing signs of stress cracks. Improvements are needed to prevent total ramp collapsing causing extensive damage and bodily injuries!

I am embarrassed for you guys. I want to caution others to avoid this horrible experience. I purchased 2 bike racks 30 days before a mega trip. 12 days later I get a call (they are in the same state my purchase). We are sorry, there is only 1 left in stock so we will reimburse half. I have a trip planned and that put a crimp in it, but poo happens. I will figure out a plan B for the other bike rack, and I still have 18 days to do it. 20 days later, I finally call because they still have not shipped it. I was told she would look into it and call or email the new status. 22 days later I call again... A week before my trip now.. We have none in stock and your purchase will be reimbursed. No offer of alternate bike racks, no here is a discount for our errors, not even we are sorry we suck. I would have gladly purchased something else even with this experience... STAY AWAY!

First phone call went south seconds after Ray spoke. Very rude, overtalks, very vague in his communication skills. Sounded like he has zero time and tried to force products that I clearly didn't need or asked for. We'll Ray you lost a commission of this sale and I will make it known to everyone I know how I was treated. A US Vet disabled with losing both legs and how I was treated I'd fire "Ray" immediately. Losing money bigtime if ya keep him. I know I'm glad I didn't spend a dime with your company. $5000-$6000 sale lost simply for being so damn Rude.

This is a terrible company to do business with when you need to return a product that did not meet the spec’s advertised. We ordered a motorcycle ramp that should hold 600 lbs—not even close! Do to return it, they charge you the shipping fee plus you have to pay to ship it back on your own! Most companies will at least get you a prepaid postage label with their company discount! So, we are stuck with a brand new ramp that cost $220! If we return it, we pay the $40 shipping to us and whatever it costs us to return it with no company discount! The estimate was over $75! Do not do business unless you are certain what you need! And, it also wouldn’t fit on the back of our RV, which it was advertised due to the bumper on the RV! It would probably fit on a pick-up truck! Just bad business with this company! Regret this purchase so very much so do not believe their advertising!

The website is hard to navigate and they make you pay to exchange an order. They're not very helpful with assistance in finding the right product. Don't waste your money here, buy elsewhere. In order to return an item it would cost me over $30, when that is around the same cost as the item. Buy from Amazon or elsewhere.

Just terrible. Ordered a roof rack that they said fit my van and it came nowhere close to fitting. When I went to return the item, the cost to ship it back to them was more than the product itself. Total waste of money ripoff.