OfficeSupply.comReviews of discountofficeitems.com

Ordered furnace filters which were very inferior quality. Money thrown a way.

I ordered 7 file wallets and they only sent 6. It is frustrating to place an order online and receive an incorrect order. I have to waste MY time calling and waiting for the missing item.

We ordered school supplies from this company. What a huge mistake. Our packing slip was correct, but we discovered the day before school started half of the things we paid for were not included in the box — despite the fact that the packing slip said they were included. I (mom) was very very sick at the time and my husband had to scramble at local retailers and Amazon to get supplies our kids needed. I will never purchase from this company again.

Ordered two boxes of 240 pencils. Received 2 boxes of 60 pencils. Called & received promise that it would be corrected. Did the same thing a second time. Now demanding that the latest reshipment be returned before sending the corrected order. It was their problem. Put the blame on the supplier. Did nothing to make the problem right.

I ordered a bundle of cr-r vinyl colored and somehow was switched to normal blank cd-r and paid a large shipping fee which was not refunded...caution when using this company

Stay away. We recently orders 6-16 (96 total ounces) ounce bags pillow stuffing. The order arrived with 6 bags of various weights totaling 79 ounces. Emailed the company with our order number and registered our concerns. Never heard back from them so we phoned. Yes, they received the email. Yes they will send a replacement bag with the missing 17 ounces of pillow stuffing. Received the replacement bag which weighed 12.5 ounces. Emailed the Office Supply again and was told they would send out a third shipment. Another 16 ounce bag of pillow stuffing, but if it only contained 12-13 ounces, we should be satisfied because we would have received enough stuffing to equal our initial 96 ounce order. Today we received a full 16 ounce bag of pillow stuffing. Initial order was January 27 2025. Finally received our complete order after three separate shippings on February 17 2025.

I’d give 0 stars if I could. Photos in the product description were misleading and they offer absolutely no help with returning large items. Extremely disappointed with the lack of customer support. The cost of packaging and shipping back myself was close to $400 and they don’t allow self drop offs. They also don’t help pay for the shipment back nor guarantee refunds upon the return. I will never be purchasing something from OfficeSupply.com again.

Horrible return policy. They sent me 3 out of 10 units and by the time I noticed, the return window passed and they are unwilling to give me a refund for the units they didn't even send me, nor reimburse me in the first place for the missed units!!! The correct process should be to reimburse people if you cannot send the full order instead of STEALING their money. Truly a scam website. Never experienced this level of theft from a prominent website before. DO NOT ORDER FROM THEM!!!! (this is my first review on trustpilot - I cared this much about how bad they are to share with others)