OfficeSupply.comReviews of discountofficeitems.com

Today I received an email from OfficeSupply.com stating my auto ship was being processed today, in which I didn't need at all. THE AUTOSHIP is FOR EVERY 3 MONTHS and I JUST RECEIVED ONE LAST MONTH! I called to cancel this or at least postpone it and everyone from Brittany in chat, Tasha in CS to her volatile ignorant supervisor Michelle whom gave me her manager's name and number, Heidi (whom didn't answer when I called) REFUSED TO STOP THIS SHIPMENT THAT DID NOT GO OUT OF THEIR WAREHOUSE! I have ALL screenshots detailing everything.

If I could give a zero I would. Poor customer service. I placed my order on May 10 and received a incomplete order on June 3. I didn't get notified by the company that my order was not complete until the day it was delivered. Poor poor poor.

This company's return policy IS THE WORST IN THE INDUSTRY. We can buy these items from anywhere, so I will never purchase from them at all. You even have to call them once you have a tracking number for returns, & give it to them! No room for companies like this any more.

I bought a box of 100 Tyvek envelopes for my tiny tax preparation business early in 2018. I am about half way through that box and find that the "self-sealing" mechanism is gone. No sticky and no strip to pull off to seal. I don't know when it happened but have been embarrassed by clients finding the "enclosed SAE envelopes" need to be taped closed. I called the company and because my order is more than a year old there is nothing they can (will?) do for me. So WATCH OUT when you shop here! Check your merchandise - straight through to the end or the bottom - they really do not care about the customer! Stick to brick and mortar stores where help is more apt to be available.

DO NOT ORDER FROM OFFICESUPPLY.COM! I ordered LOTS of scor tape on a Sunday, OfficeSupply.Com sent me an order number on Sunday, took the money on Monday, and never sent me a shipping tracking number. 2 day free shipping never happened! I emailed on Thursday asking where my stuff was and requested a tracking number. Friday they email saying we refunded your money we don't have what you ordered in stock! DO NOT ORDER FROM THIS COMPANY. THEY USE YOUR MONEY FOR A WEEK AND LEAVE UOU WITHOUT PRODUCT!. Very unreliable. They should have notified no product and never took the money before shipping the product! If I could mark them as NO STARS I would!!!

Terrible customer service, do NOT buy anything from officesupply.com. They would not exchange unused and unopened product that was incorrect. Terrible company!

This company has the worst return policy. Unlike Office Depot or Staples which cost nothing, OfficeSupply.com winds up costing more than the item is often worth. You must pay return shipping, and if you had free shipping and the return brings you below the original amount for free shipping, it can cost $45.00 in addition to the cost of mailing it back. In addition, it is nearly impossible to use their "coupons." There is nearly always a catch as to why the coupon can't be used. I've ordered a lot from them but the aggravation on several orders is not worth the savings. I will only be buying from Office Depot or Staples from now on. I do not have the patience nor the time to fool with this company.