OfficeSupply.comReviews of discountofficeitems.com

If I could give zero stars, I would. I placed an order that arrived piece-meal, only to have the last portion entirely incorrect. I was charged for an item that did not arrive, and was instead shipped a cheaper, totally unrelated product. I waited to call on Monday during business hours, only to get a recording. They aren't taking calls at this time, nor do they have a voice mail system in place. I have left three emails each day this week with no response. My only recourse appears to be disputing this order through my credit card provider. Buyer beware....they aren't worth the aggravation. Worst customer experience possible.

My guess is they have high ratings on their website because they ‘moderate’ bad reviews..my 1 star review was ‘moderated’. Merchandise came damaged, their call center is usually busy and they request that you email..we had to contact them a few times before finally getting a refund..

Received 2 of three items ordered. called yesterday---on hold for 11, then 16 minutes. Emailed yesterday asking where the third item is--(they indicated on their web site emails answered within 8 hrs)..no answer yet. emailed again this am..still no answer. Now I have to go out and purchase the third item........They aren't even taking phone calls today. You should think twice before ordering from this outfit....gonna cost you (and me) more in the long run when you cannot run your business

Worse customer services. Did talk to them about my order with some items out of stock. Asked for refund but they ignored and not getting my $$$ back so far! Besides that this is the second time I ordered exactly same item from the first time but they send me the item but cheaper material.

Omg, they delivered a defective bookcase and apparently they can’t replace the one broken panel, instead they say we have to receive an entirely new bookcase but they have to pick up the broken one first and it’s been weeks. And customer service is not even especially nice about it. I’ll never buy from here again

I only selected one star because I thought if I selected zero stars ( which is what they deserve) people would think I forgot to rate them. Never got order. Can’t get them on the phone. It’s been three months. Absolute manure.

Same here. Placed a 44 dollar order for a Sentry Safe. Cancelled without warning or explanation. Need to check if they refunded my money. What is wrong with this place?

After waiting 2 1/2 weeks for my order to even just leave the warehouse (which it never did), I contacted the company to see what was going on. They responded with a cancelation notification with absolutely no explanation as to why it was canceled. They refunded me for the actual product, but not for the shipping. Since they didn't even ship the item, as it never even left their warehouse, they essentially stole $8.99 from me. Freaking thieves. Shop elsewhere even if it costs you extra because at least you'll get your products instead of putting a $10 bill in the shredder.