I was a bit skeptical purchasing hearing aids on line. I decided to take a chance as there was a 60 day return policy with a full refund. I must say, that I was very pleasantly surprised. My hearing aids work great, and I received great service from Trey, who explained everything, and answered all my questions, as well as from Eric, the audiologist, who worked patiently and attentively with me. I would highly recommend both.
LH
Larry H.
Trey,Ryan,and Eric were always happy to…
Trey,Ryan,and Eric were always happy to hear from you.Calling from the West Coast, if they were already closed,they always got back to you the next day.I would refer these guys (Discount Hearing) to anyone serious about addressing their hearing loss
MD
Marcos D.
Excellent customer service
Excellent customer service, timely delivery and incredible prices. I looked and looked, and could not find a better price.
Extremely satisfied!!!
FF
Flint F.
I bought my hearing aids at Discount…
I bought my hearing aids at Discount Daily Hearing because of the fact that they were almost 1/2 price from what the local companies wanted. I was a not sure if it was the right decision but I gave it a whirl. For the first time since I started wearing hearing aid I can finally hear in restaurant at hockey games etmc. I was super impressed with how well the hearing aids were set for my hearing. I did have a little feed back in them when i sat in my recliner. I called and made an appointment and they hooked into my hear aids and made the adjustment with me not even having to leave my house. Very very happy I purchased from them. The Phonak Audeo Paradise P90 are amazing along with the customer service from Discount Daily Hearing.
AY
Al Y.
Support for Hearing Aids purchased from Discount Daily Hearing
Shortly after receipt of my Phonak hearing aids, Discount Daily Hearing scheduled a support session, hosted by Eric Huff, to follow up on the initial programming and answer any questions I might have.
Eric's style and professional skills made our session easy yet comprehensive. I was impressed by his desire to cover the entire hearing aid experience and make sure that I was fully satisfied. In one word - YES!
MI
Mike
I purchased Phonak hearing aids online…
I purchased Phonak hearing aids online five years ago from another source, but the level of interaction and service didn’t compare at all to what I have received from the guys at Discount Daily Hearing (DDH) on my new Phonak units.
I have been using a local audiologist for the past several years for ongoing support for my older Phonaks, but have been pleasantly surprised— almost shocked — that with today’s technology, the support and tuning/program adjustment can be done quite well remotely through a smartphone and bluetooth… DDH has proven it to me.
With a lower cost for my Phonak P90s than what my local provider was willing to do, I was expecting just sales and minimal support from DDH, but they clearly have the knowledge and experience to provide service and personalized programming of my hearing aids that rivals a local office staff, without leaving my home, and without spending $100 every time you walk into the door of the audiologist office. And I found out today, DDH does it for the life of your hearing aids, all included with that initial purchase price!
You may want to go to a local provider for an initial consultation, hearing assessment and audiogram, but from there I can recommend DDH without reservation for the hardware purchase and support they offer.
CS
Cesar S.
My Experience - Cesar Servanda
This review is to thank Mr Trey Peach of Discount Daily Hearing for an excellent customer experience with my purchase of Phonak Paradise P90. The order was made on September 13, 2021 and was delivered on September 30, 2021. Mr Trey Peach has taken the time to see to it that the shipping and billing address are accurately taken.
Phonak paradise P90 hearing aid has been a challenge and a learning curve for me as a first time user of hearing aids. These include bluetooth pairing, and the use of “myPhonak” app. Mr Trey Peach was very courteously reassuring and has patiently explained by email, the various YouTube link, which helped me a lot. Although “myPhonak” app remote control have some advanced features to adjust frequency, volume, noice reduction, speech focus etc, there are some things that only an audio professional can fix either remotely or personally.
I had problems with chirping high pitch with scratchy like chipmunk sounds when talking to someone with my hearing aid, so I called Mr Peach and he hooked me with an audio professional, for the first time, but the audio professional, for some reasons, had some difficulty making three consecutive appointments. Mr Peach has responded to my emails and followed up appointment phone calls with apologies for the audio professional for not making the appointments. Mr Peach was very sympathetic, very professional by patiently hooking me with a second audio professional. Although returning the item has crossed my mind, however due to Mr Peach’s eagerness to help, I couldn’t refuse but instead gave it another try.
Finally, Eric, the second audio professional was on time on the stated appointment. He was very knowledgeable, has patiently helped to explain to me what to do. He made some adjustments, changed the domes for both ears, lower the high pitch chirping scratchy sounds in both ears, that made a big improvement. Big thanks to Eric for also re-testing both of my ear for some hearing frequency sounds and reprogrammed the hearing aid as needed, remotely.
Mr Trey Peach is a very good manager and a gem to Discount Daily Hearing who stands behind a product with excellent customer service experience.
SR
Selina R.
Trey Peach - customer service
I am writing on behalf of Trey Peach at Discount Daily Hearing. He was very kind. Trey followed up with me by phone regarding care credit and the m30 hearing aide. He was courteous as I asked a multitude of questions. I recently was told that I needed a hearing aide. The price for one was outrageous and outside my budget! So I looked at options online. Found Discount Daily Hearing. Glad I did! Trey was great with his assistance, courteous, knowledge and awesome demeanor.