Clayton A.
Startup documentation seriously…
Startup documentation seriously lacking! Specifically around WiFi and the streaming R-Phonak… function needing to be configured. Nothing in the videos mentioned this either! People and technology are great but the documentation sucks! ALMOST returned because of this really unacceptable deficiency.
Response from DiscountdailyhearingApr 21, 2025
Thank you for your honest feedback. We’re glad to hear you’re happy with the people and technology, but we understand your frustration with the lack of documentation—especially around WiFi and streaming setup. We sincerely apologize for the confusion and inconvenience this caused. Your input is valuable, and we’re actively working to improve our support materials to better guide our customers through setup. Please don’t hesitate to reach out if you need further assistance—we’re always here to help!



