DiscountCatheters.comReviews of discountcatheters.com

I stopped using Discount Catheters and other suppliers that require a prescription to order. I have been using intermittent catheters once a day for the past four years, using a procedure worked out by my urologist. I order smaller quantities and deeply resent the higher prices charged with the assumption my cost will be covered by insurance. I'd rather pay without insurance, knowing the higher cost would just be shared by myself and others

I ordered some dermarite lotion for my elderly mom and wanted to check tracking. I wasn't clear about who was shipping my merch., so chatted with Jose M and he was on it immediately with all the info I needed to track the package while also telling me the package should arrive today. Great Customer service! Haven't even received my goods yet and I like these guys! Chuck

Jose M. answered all my questions promptly and succinctly. I'm a refugee from another provider who abruptly shut down, I think I'm going to like DiscountCatheters.

Jose has been sensational, caring, and supportive in all of my transactions with his company. In the world of medical supplies, you hope for someone who will be a teammate and who has compassion for customers. Many thanks, Jose, for making everything so successful. Harold

I have been a customer of Discount Catheters for years now. My orders have been processed quickly and efficiently each time. Recently, only half of my order was delivered by the carrier. The photos of the boxes were blurry in one case, and of a wall in the other. Both boxes were marked as delivered over five minutes apart which was also suspicious because the boxes only weighed a little over six pounds each. I contacted Discount Catheters and asked them to investigate. They responded promptly and said they would look into it. Happily, Jose and the Discount Catheters team followed through, and the missing second half of my order arrived yesterday afternoon. I am extremely grateful and thankful for Discount Catheters‘ excellent service. I will be their customer for as long as I use catheters, and I recommend them to anyone who needs catheters or their other products wholeheartedly and without any reservation whatsoever.

Every time I go shopping for a better price somewhere else, I end up back at this store. You might think there’s a trade off for the low prices but the customer service is always prompt, courteous, responsive and respectful.

Mariana went above and beyond! She listened to my concerns and when I was unable to complete my order online she did it for me step by step in the chat.

I use their service when my insurance drops the ball, Jose w/ customer service was extremely helpful.