Discount ComputerReviews of discount-computer.com

First they didn't want to refund my money when i was within the 14 fast grace period (I was at 5 days)then only have me a partial refund, i had to call 9 times to finally get an approval from a supervisor to get my refund so i could buy another computer from them. The computer and price were great, but the customer service was horrible

Rip off. Only sent 1 monitor when I bought dual monitors and the computer doesn’t even work.

Monitor is old, clunky, and did not come with the appropriate adaptor to connect to PC bundle. PC is slow and keeps crashing even prior to any software downloaded.

Horrible experience. I ordered a keyboard and mouse combo through Walmart. Even after 15 days the item is not delivered. I tried to contact them through email. They didn't do anything to refund the money or deliver the item, but sent me 5 or 6 mails arguing that the item is delivered. The tracking number shown in Walmart website and the tracking number they sent are different. I lost my money. Still working on it.

I called this company twice. The first call was put on hold for about 30 minutes, then is just disconnected. The second time I called, I held for approximately 30 minutes and finally knew what their drill was and hung up. I finally called Walmart where my call was taken immediately. The kind lady told me she would arrange for a full refund and issue a Shipping label. The shipping label was in my email box before the call was completed. I am surprised Walmart contracts with this company.

HORRIBLE! I can not emphasize this hard enough. 1) The very first time I got my laptop out of the package and plugged in, it wouldn’t even start... giving me a ‘Missing Boot...’ error. 2) Called the company, after 20 minutes wait... I got through, only for the line to go silent and then eventually it disconnected the phone after 15 more minutes of waiting for anything. 3) Called again, another 15 minute wait. Reached someone, and without any questions or suggestions on how to correct, they just say, “We will send you a return shipping label, send it back. When we receive it, we will send a replacement.”. They then blamed it on the transit company for damaging the computer. Please note: There was absolutely NO damage on the box, not even a scratch - the laptop was in 2 different kinds of bubble-wrap inside and very securely protected and not able to move within the package at all. This was NOT caused by damage in transit. 4) While still trying to get the issue figured out (VERY frustrating)... the line again goes silent, and hangs up after 15 minutes of waiting for anything. They didn’t bother calling me back, even though I asked to speak with a manager or someone in charge. I sent the computer back for a refund... there is NO WAY I will be taking a replacement computer, and will NEVER order from this company again. I highly suggest everyone thinking about using this company reads this review before doing so.

Sorry I can’t give less than one star! Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up! Horrible customer service! If you order anything from them, good luck...

Missing items and customer service is bad bc they take a very long time to answer the phone