Discount ComputerReviews of discount-computer.com

Long term buyer of Discount Computer with satisfactory history of returns and operation until now. Accepted upgrade Laptop when DC could not fill order but it did not work upon receipt. AFTER MANY EMAILS AND PHONE CONVERSATION RETURN LABEL WAS TO BE PROVIDED, NEVER RECEIVED. tHEY HAVE IGNORED REPEATED INQUIRIES. forced to put stop payment on credit card. They can't be trusted anymore.

Ordered a computer. It was shipped and received in a timely manor. When it arrived the monitor stand was cracked and so it stood a little bit crooked, I was able to look past that. Connected everything and turned it on. It didn't work. The computer booted up but nothing showed on the monitors. Called for support. No one answered. It puts you into a queue that says you are xxx in line. Your number decreases. Then after a while it tells you that they are too busy and to leave a message. I left a couple messages. They never called back after a week. Over the course of a week this same system played out. I did follow the instructions in the little trouble shooting manual they give you to re-seat the ram. This did not change anything. After not being able to get any response I found the instructions to return the computer. Fortunately they provided a paid shipping label. I don't know if I will get my money back, I trust that I will. I don't want to wait to post my experience because I am moving on. I would recommend you do the same before purchasing from Discount-Computer.com. Find a local repair person off of google maps. They will probably have a better system at a better price and probably provide a warranty, and you get to talk with someone that actually cares if something was wrong with the computer they upgraded and sold you. Move on. Don't buy a computer from discount-computer.com. I am sure they sell lots of computers that work. Mine didn't, and they didn't care enough to get back to me to fix the problem. Their loss.

I bought a computer from you all less than two months ago power button quit working I've tried calling and calling when you all do answer I get hung up on I think that's a horrible way to do business I will not recommend you all to anyone because of the treatment I'm getting I bought this computer for my grandson to do school I'm on a fixed income and I can't afford to buy another one you need to close your business because you don't know how to run your business when you put a warranty on something you need to abide by it last time doing business with you all

SWINDLERS, SCAMMERS , CROOKS! They use Walmart.com and Microsoft Windows as platforms to cheat people out of money selling obsolete ,defunct products cheating people out of money we don't have. If I could've afforded to by of Brand New PC I would of done so.. I'm going to take legal action against them and their many other fake businesses they operate selling defunct PCs claiming to have WINDOWs 10pr..ya I've done some research on Discount Computer ... hopefully taking action will prevent from being cheated out of their money!

Bought a desktop thru walmart and this company is the one that’s selling them. Receit it on May 6,2020. But the order was incomplete I’m missing the speakers, called them and they hung up on me I’ve been trying to contact them and they don’t answer. Bad customer service. Oh and they are NOT new they are refurbished..FML!!

Worst company I've ever had to deal with. If I could even get ahold of anyone. Computer doesn't work. Customer service is non existant. We have called our bank and credit card company and have reported them as a totally fraudulent company. If you like throwing mo ey away please just give it to me instead of these rip off artists. I would at least give you a happy ending.

I will never ever for as long as I live order ANYTHING else from Discount Computer Depot. I originally placed my order on April 24, 2020 for Dell Optiplex Windows 10 Desktop with dual 22” monitors. I received a confirmation email for my purchase. I checked the site daily to see if my computer had been shipped. On Wednesday April 29, 2020 it showed shipped, no email was sent with tracking information. I used the chat feature on their website to ask about the tracking number. They were unable to provide me with the tracking number. The next day April 30, 2020 they were able to provide me with the tracking number via the chat feature. I received the computer on May 4, 2020 which was perfect because I was to begin work from home beginning May 5, 2020. I open the box and there is only 1 monitor. I called the help desk and was advised I would not be able to even use the computer with one monitor. The representative said he would ship the monitor that day and issue me a partial refund ($26). He said I would receive emails in regards to this. Well, I never received any emails so I continually called and used the chat feature to find out tracking info. I was told there was no tracking info for 2 days. On Wednesday May 6th I was told the item had not shipped out. I was livid at this point. No one had an explanation as to why but they did finally ship it on Wed. Once again I had to call to get tracking info on Thur. I finally received the dual monitors on May 11, 2020. Guess what? They did not include the cords necessary for me to connect the dual monitors to the computer. The representative suggested I go out and buy cords with another partial refund ($20). The cords with shipping would cost me more than 20 bucks. I called them back and asked them to send me the cords. As of today, I still do not have the cords necessary to even use the computer. Their customer service is awful. They banned me from using the chat feature. I left voicemails for a supervisor to contact me, which never happened. I have not been able to work for over a week and apparently they could care less.

Complete lack of communication. Received my product but had an issue. Customer service just asks you to leave a message but the never call back. When you email you get an email back stating that your ticket has been resolved but no action has been taken. When you fill out the online form you never receive any response. It's not like we want to return the computer,we just want to get the assistance we paid for. 1 year warranty and they don't help you! BBB should get involved.