DiRxReviews of dirxhealth.com

4.43,918 reviews
Pharmacy & Medicine
2 Tower Center Blvd #12, East Brunswick, New Jersey

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DiRx

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About DiRx

Affordablemedicine for all.No insurance needed.DiRx is your online pharmacy for low-cost, FDA-approved generic medicines. We deliver the medicine you need, all without ever asking for insurance.Find your medicineWe’re here to help.Contact UsFAQsAbout Us

DiRx (dirxhealth.com) has 3,918 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: dirxhealth.com
Website: dirxhealth.com
Category: Pharmacy & Medicine
Location: East Brunswick, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 79% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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DiRx reviews

Showing 171 reviews with 3 stars · Clear filters

Deborah D.
Aug 18, 2023
normally 5 star
normally 5 star, error made, duplicate order, need credit.
Jennifer B.
Aug 7, 2023
I received my very first order
I received my very first order, it was a lot less expensive, and arrived in a timely manner. The problem was, they sent me another person's order. I had to call customer service and talk to 3 different people before, finally, after 20 minutes on the phone, they said they would send my correct prescription. I was told I would get a call back to let me know if they were going to expedite the order since it was their mess up but I never received a call. Just an email stating they processed my order. However, I did get it within 2 days with expedited delivery.
Response from DiRxAug 10, 2023
Hi Jennifer. We apologize for the inconvenience associated with your order--and another customer's order. These are very rare occurrences and I apologize for the gaffe. Thank you for your feedback. Be well!
Matthew W.
Aug 7, 2023
I had to "jump through" a bunch of…
I had to "jump through" a bunch of steps to eventually get to what I needed. I got it in the end, but a "good" place wouldn't have this exact processur you save to follow or you can't get what you need.
Response from DiRxAug 10, 2023
Hi Matthew. We apologize for any inconvenience associated with your order and hope that you give us an other chance. Be well!
Jeff
Aug 1, 2023
A lot of trouble with prescription…
A lot of trouble with prescription transfer.
Response from DiRxAug 10, 2023
Thanks for the feedback, Jeff. The initial prescription transfer can be timely in some instances. And we are working on adding more notifications of our progress during your order journey. Take care and Be well! -your Friends at DiRx
Colleen C.
Jul 27, 2023
It was great after young lady figured…
It was great after young lady figured out we could transfer our pharmacy
Response from DiRxAug 10, 2023
Thanks for the feedback, Colleen. The initial prescription transfer can be timely in some instances. And we are working on adding more notifications of our progress during your order journey. Take care and Be well! -your Friends at DiRx
Todd T.
Jun 26, 2023
Mobile app necessary
You seriously need a mobile app
Response from DiRxJul 6, 2023
Hi Todd. A mobile APP is in the works and we hope to launch it to our customers very soon. Stay tuned!
Arlen B.
Jun 13, 2023
It took too long to receive.
It took too long to receive.
Response from DiRxJun 27, 2023
Hi Arlen. Obtaining the prescription from your prescriber or pharmacy can typically take a few days. In some instances, it can take longer. We apologize for the inconvenience and appreciate your feedback. We certainly hope that you give us another chance. -your Friends at DiRx
Robert
Jun 13, 2023
"Automatic refills" not so automatic
I'm supposed to get automatic refills, but more than a month had passed since I was due for two different prescriptions. I actually had to contact DiRx to get them filled … and no apology for the screwup. Now I have to mark on my calendar when a refill is due, because I will have to remind DiRx beforehand. My heart medicine cannot be late! Otherwise, I am very happy with the service (hence at least three stars).
Response from DiRxJun 27, 2023
Hi Robert. We apologize for the delays related to an inventory issue. All of your prescriptions appear to be on a schedule auto-refill. So there should not be an issue with reordering in the future. Thanks for the 3 stars though!

DiRxReviews of dirxhealth.com

About DiRx

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DiRx reviews

normally 5 star

I received my very first order

I had to "jump through" a bunch of…

A lot of trouble with prescription…

It was great after young lady figured…

Mobile app necessary

It took too long to receive.

"Automatic refills" not so automatic

About DiRx

About these reviews

More in Pharmacy & Medicine, New Jersey

Overthcounterr

Your Homeopathy (Call for Appointment)

Easy Massage Chair

Medsfromusa

DiRx reviews

normally 5 star

I received my very first order

I had to "jump through" a bunch of…

A lot of trouble with prescription…

It was great after young lady figured…

Mobile app necessary

It took too long to receive.

"Automatic refills" not so automatic