Dave V.
Medication out of stock (first fill)
While I love the concept, my first prescription fill is delayed. I received a message that they are out of stock and I will have to wait. No idea how long the wait will be but it is concerning.

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DiRx (dirxhealth.com) has 3,918 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 171 reviews with 3 stars · Clear filters
Dave V.
While I love the concept, my first prescription fill is delayed. I received a message that they are out of stock and I will have to wait. No idea how long the wait will be but it is concerning.
Shirley T.
I would give you a 5 star if you would put a receipt in with the medication. I even called and requested one put in but to no avail. Thinking about changing mail orders.
Response from DiRxSep 19, 2023
Hi Shirley. Thanks for the feedback. You can always access your receipt in the Orders & Tracking section of your account. Simply click Completed Orders, and then select the Print icon next to your selected order. Please contact one of our Care agents if you have any questions. Be well!
Mary M.
refills are a pain. other online pharmacies make refills easy. just type in the rx number and you are done. not dirx. convoluted bs to get there and then you cancel a refill with no explaination. it would also help if your emails actually listed the drug ordered instead of a number which is useless if you have multiple prescriptions.
Brent B.
The gentleman I spoke with was very helpful but a times was difficult to understand. The response was quick but because of language took longer than I thought it should have taken.
Stewart N.
Delivery took way too long.
John G.
Originally, the delivery date was 9/1. I received the merchandise of 9/5. You kept me informed, but I was a little disappointed that the merchandise didn't come till later.
curtis
Unable to send in my paper Rex 😒
Patrick C.
This is my second time to order from DIRX. The first time was very timely. This time it is taking longer than expected. The customer service rep. get high marks for being knowledgeable and attentive to my needs. I would give 5 stars but my order still hasn't arrived. I received a message that it shipped on 8/15 and it is now 8/22 and not here yet. I tracked the order and supposedly it will arrive today. I find it odd that it would take 7 days to be mailed from Texas to deliver in Oklahoma.