Mary Jane C.
Customer service
Friendly & helpful on the phone. I thought medication would come in sooner and tracking was not accurate.

Affordablemedicine for all.No insurance needed.DiRx is your online pharmacy for low-cost, FDA-approved generic medicines. We deliver the medicine you need, all without ever asking for insurance.Find your medicineWe’re here to help.Contact UsFAQsAbout Us
DiRx (dirxhealth.com) has 3,918 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Excellent

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Showing 316 reviews with 4 stars · Clear filters
Mary Jane C.
Friendly & helpful on the phone. I thought medication would come in sooner and tracking was not accurate.
Carl D.
Any information or prescription transferring was accomplished easily and attainable with a very understanding and informative staff.
Vionne B.
New customer I was unaware of the procedures. Customer service very polite and helpful
Response from DiRxNov 3, 2023
Thanks for your positive comments and support! We appreciate your time in recognizing our efforts. Have a great day! --Your friends at DiRx
Valerie R.
Free shipping is a bit slow and paying for faster shipping just negates the savings Hoping that refills will be faster
Dr Lisa A K.
The process of getting my script to be accepted was a little time-consuming, owing apparently to mail-order regulations, but once that was over, things went well. Excellent price and right to my door.
Response from DiRxNov 3, 2023
Thanks for your positive comments and support! We appreciate your time in recognizing our efforts. Have a great day! --Your friends at DiRx
Jingling W.
How long advance l have to place a refill order?For the first order it took a long time for me.
Response from DiRxNov 3, 2023
Hi there. Your order is set to auto-refill every 90 days. Your next order should process on or around January 6th. If you have any other questions, please contact our care team at 877-367-3479. Be well!
Rita
It took a while to get started but your worker Pat is very helpful, and she knows. what to do and speaks English well. I would recommend that an email be sent when item ships. Prices are very good. Still waiting for last shipment hopefully today received 2 already big savings.
Response from DiRxNov 3, 2023
Thanks for your positive comments and support! We appreciate your time in recognizing our efforts. Have a great day! --Your friends at DiRx
Deborah Y.
Customer Service was quick to get back to me. Once script was received, processing and shipping were speedy. My only reason for 4, not 5, stars is that it would be nice if an email was generated to the consumer if a transferred script is not received within 3-5 days. Instead, I had to reach out when I started getting concerned that I had seen no shipping notice.
Response from DiRxNov 3, 2023
Thanks for your positive comments and support! We appreciate your time in recognizing our efforts. Have a great day! --Your friends at DiRx