DiRxReviews of dirxhealth.com

Response from DiRxJul 29, 2022

Thanks for your feedback, Kevin. We apologize for the inconvenience and the delay associated with delivery time. We are reviewing service levels and hope to demonstrate increased service levels in the future. -your Friends at DiRx

Response from DiRxJul 20, 2022

Hi Bobby. Our apologies--our phone system was inoperable yesterday and you and others could not connect with us. I did send you a note yesterday to advise that we are still trying to obtain your prescription from your provider. Feel free to call me directly at 848-289-0210. -Brian from DiRx

Response from DiRxJul 1, 2022

Mark we apologize profusely for the errant order. I left you a voicemail and would welcome the opportunity to discuss the issues that contributed to this mistake and the measures we have taken to prevent this from happening again. Our apologies for an unpleasant experience. But thank you for sharing your thoughts. -Brian from DiRx

Response from DiRxJun 24, 2022

Hey there. I tried to contact you to get more information about the errant order that you received. I am so sorry for the inconvenience. When you have a moment, please contact me directly so that I can assist you the incorrect medications. Phone: 877-367-3479. -Brian from DiRX

Response from DiRxJun 21, 2022

Hi Gerardo. Obtaining the prescription from your prescriber or pharmacy can typically take a few days. In some instances, it can take longer. We apologize for the inconvenience and appreciate your feedback. We certainly hope that you give us another chance. -your Friends at DiRx

Response from DiRxJun 19, 2022

Hi Ralph. Obtaining the prescription from your prescriber or pharmacy can typically take a few days. In some instances, it can take longer--and, with your prescription, we did receive it but it was illegible. This contributed to the additional delay. We apologize for the inconvenience and appreciate your feedback. We certainly hope that you give us another chance. -your Friends at DiRx

Response from DiRxJun 10, 2022

Hi Michelle. I researched your order and it looks like the carrier may have lost it while in transit. I will contact you today to discuss a replacement order. My apologies for the delay. -Brian from DiRx

Response from DiRxJun 10, 2022

Hi Shawn. Obtaining the prescription from your prescriber or pharmacy can typically take a few days. In some instances, it can take longer. We apologize for the inconvenience and appreciate your feedback. We certainly hope that you give us another chance. -your Friends at DiRx