DiRxReviews of dirxhealth.com

I signed up for the annual savings plan, where I pay one price and they supply all my prescriptions. Currently I have 6 prescriptions to be filled and they say they are out of all my medications, that they are on order. It's been 2-3 weeks and now I'm out. I do not recommend this company.

I signed up for the annual plan, two separate times on my everyday medicines they were out of stock, I had to contact my doctor and pick up a local supply, then have my doctor resend my prescription to DirX to fill them. At the end of the year I was not provided 4 90 day supplies only 3 and cheated.

This company used to be great. Now, they said they don’t have any medication in stock for two of my medications. The first medication they sent me a message about. The second one, they just didn’t fill and it isn’t even in their system. When I tried to transfer the medication to another pharmacy, they rejected the transfer. When I called to remedy the situation, I was put on eternal hold. What IS GOING ON OVER THERE?

I wouldn't trust this company. As soon as DiRX took my payment for their Annual Savings Plan, they said they would no longer be offering the program. No refunds. Then, no surprise, all of my orders have been late (like weeks or even over a month late) or even just flat out cancelled. Still no refund. I'm currently waiting on five prescriptions for over a month that are "on backorder". I think DiRX is just a bank account and a call center.

Stay away from this company. They advertise products on their website that are not available. They made me go through registration, uploading my payment information, and working with my doctor to upload a prescription to THEN tell me the medication I wanted is not in stock. I spoke with customer service who confidently it should be back in stock in 1-2 weeks, and at the 2 week mark I received an email that my order could not be fulfilled and they would let me know when the product is available again. As you can see from the other reviews it seems like their medications are constantly on backorder but they will happily make you waste your time and go through the entire order process before letting you know about that.

Poor customer service..lack of follow-up with phone calls......always out of meds....canceled first order after 30days from 121/14/24, then had to start over (1/14/25), still waiting 1/27/25... I personally would shop it!

Ordered medication on the third, spoke with multiple people saying give it twenty four hours then give it three days asked again was told to wait two weeks and it would be filled, fast forward three weeks and 15 phone calls later had to transfer the rx to a different pharmacy which was actually cheaper and didn't lie about the medication being in stock.

Your order will sit in limbo with the only excuse being "waiting on inventory shipment from manufacturer, no estimated time given". Wow very helpful. I'm going to try using BlinkRx instead.