DiRxReviews of dirxhealth.com

Response from DiRxNov 10, 2022

Hi Debra. I'm sorry that UPS lost your package. We sent a replacement order overnight service and it looks like it delivered successfully on the 1st. Best of luck in the future.

Response from DiRxOct 28, 2022

Hi James. I am looking into this now. I will reach out to you for assistance. -Brian from DiRx

Response from DiRxNov 10, 2022

Sorry for your experience with your initial order, Gary. It looks like the auto-refill for this prescription was shipped without any issue. Be well!

Response from DiRxOct 24, 2022

Steven we apologize for your experience. I wish that we could have done better for you. I apologize and promise that we are using experiences like yours as a motivator to get better. We wish you well.

Response from DiRxOct 14, 2022

We are sorry for the poor experience. Overnight service is subject to timely receipt of your prescription. It can be a challenge to meet that expectation if we do not have the prescription in advance. As a result, we do have some new processes coming to our site shortly. Be well.

Response from DiRxOct 7, 2022

Thanks for your feedback, Neal. We apologize for the inconvenience and the delay associated with delivery time. We are reviewing service levels and hope to demonstrate increased speed and efficiency in the future. We certainly hope that you give us another chance. -your Friends at DiRx

Response from DiRxOct 6, 2022

Hi Paul. We apologize for the delay in obtaining this prescription. We did finally get the RX transferred and the shipment is on the way. Thank you for your patience.

Response from DiRxOct 4, 2022

Hi Tom. I just left you a message regarding your order. Please give me a call at your convenience to discuss. I apologize for the delay. We experienced some delays related to the hurricane last week. -Brian from DiRx