DiRxReviews of dirxhealth.com

Response from DiRxFeb 10, 2023

Hello. The delay associated with your order is becoming more common as cash-pay pharmacies like DiRx evolve. Your previous pharmacy refused to fax your prescription to us and would only transfer the prescription to us verbally. This is happening more and more as large pharmacies try to reduce lost prescriptions. In a situation like this both our pharmacist and their pharmacist have to be available to speak to transfer the prescription. This can be a significant challenge as the pharmacist is typically the busiest person in the building! But, thank you for hearing me out and giving us another chance. Be well!

Response from DiRxFeb 9, 2023

Hi David. Unfortunately we can only fill the prescription that we receive from your provider versus what you ordered. We sent you an email notification after we received your RX to notify you of the change. We apologize for any confusion. Be well.

Response from DiRxFeb 9, 2023

Hi there. . The delay associated with your order is becoming more common as cash-pay pharmacies like DiRx evolve. Your previous pharmacy refused to fax your prescription to us and would only transfer the prescription to us verbally. This is happening more and more as large pharmacies try to reduce lost prescriptions. In a situation like this both our pharmacist and their pharmacist have to be available to speak to transfer the prescription. This can be a significant challenge as the pharmacist is typically the busiest person in the building! But, thank you for hearing me out and giving us another chance. Be well!

Response from DiRxFeb 9, 2023

Hi Gloria. We apologize for the poor experience. Once we ship your order, we rely upon our logistics partner to get it to you in a timely manner. Unfortunately it looks like your order was stuck in the process for a bit before eventually making it you. Sorry for the inconvenience. Be well.

Response from DiRxFeb 8, 2023

Hi Edward. Your order shipped the same day that the order was placed. I checked the tracking information online and it appears that your order will deliver today. Let us know if we can help with anything else and thanks for ordering. Be well!

Response from DiRxFeb 7, 2023

Hi Darcy. For any issues related to drug interactions or the efficacy of the medication, please contact a member of our pharmacy team at 877-367-3479 option #2. Thank you

Response from DiRxFeb 8, 2023

Hi Douglas. After consulting with out Pharmacist-in-charge, she advised that you speak to your prescriber about the medication. Unfortunately we don't control the size of the pill. Your prescriber might have an alternative treatment method that includes a different medication. Thanks for the feedback and be well.

Response from DiRxFeb 3, 2023

Hi there. I just checked your tracking and it looks like your order arrived this morning in Ba city near you. The tracking information also shows that it should be delivered by Monday . Sorry for the delay, I do see that it has been in transit for a quite a while. Thank you for your patience. Be well.