DiRxReviews of dirxhealth.com

I had never even heard of this place before yesterday when a package showed up on my door step. I was a package of Semaglutide. I have never ordered from this pharmacy in my life! I didn’t talk to anyone there to get it and I checked my bank and there was no money taken out from them. WTF!! I cannot get a hold of anyone at the company I was on hold 45 minutes then it hung up on me. I emailed them and I have gotten nothing back!!! Has anyone had this happen? I’m afraid they are going to take money out of my account for it and those drugs aren’t cheap!

Just like all the other reviewers, this is my last time to use Dirx for the same reasons. Delayed medications, no communication informing of delays, scrambling to have prescriptions transferred to other pharmacies and they don't even answer phone calls. Have been calling and emailing all week holding for upto an hour before being disconnected and email is not any better as you get no response. PATHETIC!

One has to be constantly calling custom service to get your order shipped out. Then they say that they don't have the med in stock and then takes one month of constantly calling them to get the refund back to credit card. I do not recommend this company

This company is more than happy to take your money but not give your meds. The latest tactic used now is when you call is a recorded message while creepy music. Once waiting for 30 minutes you are then told call back later and disconnected. I did the annual plan more like an anal plan. I've been waiting since March 7, 2025 for my 4th refill on 5 meds. Definitely not worth going to. I'm pretty sure they're going to take your money and run! Not the only time not getting all my meds on time. Had to call and email with only excuses from their customer support.

In the beginning, all monthly orders were received accurately and on time. Recently, I started receiving messages from this provider that my medication could no longer be sourced. I was advised to ask my doctor to send a prescription to a local pharmacy, which increases the cost of drugs compared to online. Have not heard anything from them since. Total disappointment!

MY ORDER TOOK MONTHS TO BE IN STOCK . i WAS FINALLY SENT AN E-MAIL THAT IT WAS IN STOCK. DIRX ASKED ME IF I WAS STILL INTERESTED. i SAID YES . AT THIS POINT I`VE BEEN OUT OVER 2 MONTHS . THEN THEY SENT ME A MESSGE THAT MY ORDER WAS CANCELLED DUE TO PAYMENT ISSUE SO I IMEDIATLY TRIED TO CALL . WAITED ON HOLD 30 MINUTES THEN IT DISCONNECTED ME. NEXT MORNING AT 9:00 AM I CALLED AGAIN, LISTENED TO MUSIC AGAIN FOR HALF AN HOUR AND WAS DISCONECTED AGAIN . SO AT THIS POINT I DON`T KNOW WHERE MY ORDER STANDS . OH AND I SENT E-MAILS WITH NO RESULT .

Absolutely horrible customer service. I ordered over $200 of medicine and no one would ever call me back or email me. Totally horrible experience I lost all of my prescriptions and refills because I could never get them to move to another pharmacy. Do not recommend to use this company.

Scam… two prescriptions never filled and eventually cancelled after two months.