DiRxReviews of dirxhealth.com

Couldnt understand cs accent, she wouldnt get another rep. Called back 5 times. She answered everytime. They canceled my order. Very nice. Clearly the company doesnt care about customers. This could have been handeled by a grown up transfering the call to different cs. Good luck with that business model.

This company seemed like a great fit for me with their very low prices. I had a bunch of prescriptions through CVS that were going to cost me around $700 without insurance, and on September 9th I was able to order the same ones from DiRx for a little over $70 with 2 - 3 day free delivery. About 10 days later, no prescriptions. I called in and complained and they said they had all of my prescriptions except one, and they were waiting on a re-supply. Two weeks later my order finally arrived in two separate orders, minus the one prescription that I needed the most for my blood pressure. I told them that I was OUT of my medicine and that they could send me 20 MG tablets and I would take two a day instead of the 40 MG tablets that I take once a day, but they said they are not allowed to do that. (My doctor did not see a problem with that) As of today, October 3rd, I have still not received my blood pressure meds, and still no communication from DiRx on when they expect to get them back in stock. Their excuse was that they are a small company and the manufacturers do not send them the drugs they order in a timely fashion because they are so small.

7/2/2024 Have been a customer since September of last year. This company was more than happy to take yearly subscription money, but now they are failing to come through with much needed medications. They are claiming a supply chain issue and respond to emails with canned responses that are no help at all. Their business offer is great, but I cannot recommend them as they have either grown too fast, or there is just poor management.

i ordered propranolol and received rosuvastatin wrong medication

Shipping delays with USPS then delays in getting a replacement order placed. Today I’m at 2 weeks since the order first shipped and the replacement order is still pending. This delay has caused me to run out of 3 medications I need to take daily. Not impressed at all with my first order. Regretting the fact that I paid for a one year membership

This company uses the least expensive pharmaceuticals. For example, they use Aerobindo as the pharmaceutical company. I've had that co. before for Sumatriptan and the drug does not work at all. I pay outside of my Humana insurance to get something that works. I also received another Aerobindo drug that actually made the condition worse. That's bad when someone starts on a drug and wants to see a good result. I will no longer use this pharmacy.

You cancelled my order and then sent me a tracking number. I have no idea if my order was processed or shipped. I will have to wait and see. You ordering process is very, very complicated.

DirX sent medication to the wrong address, had to listen to the recording of the phone order before correcting their error and then refused to send the Rx overnight because of the cost of the Rx. They sent it via 2day Mail, credited my accountand did not charge for mailing. Time to find a new pharmacy.