DiRxReviews of dirxhealth.com

When I place my first order #18416 my original prescription was being filled out by CVS. I talked with DiRx Customer Service to see if they could intercept my prescription from CVS and if they needed anything else, which they said they would take care of it. However, after a week and one email to say there would be a delay, I informed them that I would contact the CVS location to talk with the pharmacist to transfer over my prescription to DiRx. I never heard about the outcome, so I had my primary care doctor fill out another prescription and to fax it directly to DiRx. A new order was created #20143 and the other canceled, but that too was delayed without any follow-up and I had called customer service several times to get an answer. After several days I received a message that my order was shipped. From start to when I finally received my order, it took about 5 weeks . In the future, it would be best that detailed communications should be sent when there are delays and what we can do to help to complete the process. I would still give you another chance to process my next order, but just communicate better if there are problems (phone or email). Thanks Tony Perez

Price was good ($5 for 30 days pantoprazole), but it took weeks to arrive because was a problem transferring my prescription. However no one contacted me. I had to call when I noticed it had not arrived.

This transfer took longer than I expected. It was nearly two weeks to get the medication from order time. If you only get one chance to make a good first impression, this one missed the mark. I can appreciate the great pricing that you have on medications but if a local pharmacy can transfer out my meds in 30 minutes, I think you can do better than a week, plus a week more for shipping.

Contact with company was sketchy and confusing. Price was more than when we ordered medication. Probably won't use again.

Nice pricing, good product - a bit slower than expected but it got here after I asked about it.

Couldn’t get my prescription’s to go through online as I needed to transfer them from another pharmacy. I called and they were able to do it over the phone. Quick and easy. However, after more than a week I heard nothing and received nothing. Had to call again, on a Friday, to be told they weren’t sure what the hold up was but they would expedite the problem to the pharmacy department and to check back on Monday. Finally, on that Monday I got an email notification that my medicines were ready to ship. Once they shipped they did arrive really fast. But all the nonsense before that was quite frustrating.

It took a little longer than I expected this was something I needed sooner for an infection. But the price and help were fantastic in helping me get it . Thank you !

Dirx associate said they would transfer scrip from Geniusrx. Some days later after hearing nothing from Dirx I called back associate said on hold with Geniusrx for 1 1/2 hours, wanted me to call them. Geniusrx picked right up said they had not called gave me the info, called Dirx back with info. Some days later still no meds called Dirx associate said in the mail, will have to get better next time.