DiRxReviews of dirxhealth.com

I was unaware that my order was being processed or even approved, as it took appx. 4 week (an inordinate length of time) to receive any communication whatsoever with regard to the status of my order of September 9th last. I was ready to give up and place another order or go elsewhere to renew my prescription for meds which which had run out.

Because they didn’t get one of the prescription order from the dr they cancelled the entire order and created an order without the one drug. That was ok except they didn’t give me the $10 first time order which I had on the original order

I'm giving DiRx 3 stars on my initial order. We made our PCP's aware that we were changing our prescription provider so they would not be surprised by requests for new Rx's. After four days the orders were not showing any movement. I called DiRx and was told they had not yet contacted our PCP's. We called our PCP's and asked them to send the new Rx's to DiRx. For some reason they split the Rx's into two orders. In the end it took me calling my PCP and DiRx about five times to get the order straightened out and the meds shipped. Because of the delay I had to ask my PCP for a separate Rx sent to the local Meijer pharmacy. Hopefully refills will be handled more effectively. We'll see

The annual plan will make medication affordable, but the transfer process has been longer than the 10 days they said it would take. I’ll have to go without some of my medication for a few days even when I started the process in time.

It took longer than expected - I ran out before they got it here. In addition, it does not go through my insurance so it is cheaper to use a local pharmacy. I did like that it was 3 months.

I love the price of my medication but it took a long time to get it. I had to call after a month to find out why I hadn't received it yet. It seemed like it had fallen through the cracks.

The savings were phenomenal, but the delivery time was not. I had to call, after almost two weeks, before they processed the prescription transfer and sent out the medicine.

My bulk prescription was cheaper at Costco. I ordered a prescription transfer at DiRx first, I didn't get any status on my prescription transfer, so I inquired. They did respond promptly, but the response was it could take up to 3 or 4 days, and maybe a long time depending on situation. They also said I could "help" by calling my doctor. Costco had it transfered in a day. DiRx did cancel my order promptly. I wish this experience would be better. I don't always want to depend on BigBox.