DiRxReviews of dirxhealth.com

I placed an order online on 10/31/22 and included my Dr's name and phone number. After a week of no communication I called DIRX customer service. I was told my order had not been processed because they had not received confirmation of my prescription. I called my Dr. and had his office forward my prescription. I feel that DIRX should have let me know that there was a problem. It was an easy fix. If I had known there was a problem, I could have handled it and received my order in a timely fashion.

First order took too long to process and deliver. About 10-12 days. Otherwise looking forward to using the service.

Liked the fast service. Noticed the generics I received are not as strong as the name brand drug.

My dog's prescription needed clarification - and DiRx supposedly called the vet - but the vet did not call back. Meanwhile weeks went by and I assumed the prescription was in process or on the way. After three or four weeks, I checked the status & restarted the process. The problem was rectified quickly. But DiRx should have alerted me after a week or two that the vet had not responded.

I asked that you contact my doctor for a new prescription. I was not aware, nor was I told until I asked that you could take as much as 10 days to send the request. So, I contacted my doctor myself -- which I would have done in the first place had I known how long it takes! Thank God I decided to call and ask. Other than that, I like your prices and hope to identify other meds on which you can save me some $.

It took a long time for my first prescription to get transferred from my local pharmacy to DiRx, and I am still waiting for several other prescriptions. The Annual Savings plan seems like a good deal. I hope I get my other prescriptions in a timely manner.

I haven't had good experience yet. First order they claim they didn't get a prescription order from my PPA and the second order has been 5 days and still not shipped. I have run out of one of the meds I needed now.

Unable to send/email my Doctors new RX via scanned pdf which I had in my possession that was written for 90 not 45. Delayed the process.