DiRxReviews of dirxhealth.com

Your prices easily beat my Medicare Part D "benefits" at my pharmacy. I had to contact you to find out why my meds had not shipped in 9 days and it seemed to take you by surprise. I was told by my pharmacist that they had not been contacted by you to transfer the scripts. I confirmed you had the correct phone number. I don't know who dropped the ball, but the meds were dispatched within 2 days, arriving the same day I took the last of mine. I shouldn't have had to notify you that there was a problem. I see the same pattern of pharmacies or doctors not being contacted until being pestered to do so in several reviews below. The excuse of it taking a long time just doesn't wash; all you need is a phone line and a fax device. Many people rely on medications. If you really can't be more efficient, you should warn people up front. Removing a star for it being a common problem.

I am not sure who is at fault. I think it's a little bit of everyone. I had to change my provider and that's where it started. I ended up canceling my order, but it shipped anyway. Now I don't know what to do with them? Being I already had the Rx filled at Walgreens.

first time i submit a request for a urgent medicine on wednesday 15th June , was told that medicine will be delivered to my door on Friday 17th , wen duid not get my medicine on Friday night , i called your office & i am told that Di Rx has no control of delivery , this delay was by USPS , i said this was not told to me when submit the request .She keeps saying that we have no control once shipped out , then Saturday afternoon I called again & reported that medicine tracking status s showing returned due /insufficient address which is totally wrong she told me that on Monday we will redelivere to your home . then tuesday i called again & asked , still didn't receive my medicine ..Iam told your medicine has returned to our warehouse ...God knows we will have to make reshipping .. I JUST SAID CANCEL THE ORDER .ENOUGHT

Disappointing-I started the process of using DiRx over 3 weeks prior to my prescription running out, allowing (I thought) plenty of time for slow mail or any issues. I had to contact my doctor and DiRx at least 3 times each to get my prescription filled. My doctor said they sent it and DiRx said they did not receive it, and I would have to make more phone calls. I received my prescription 2 days before I ran out - and only after calling DiRx and telling them to fix it today or I’m canceling my order. My apologies to Brett or Brent who got all my frustrations poured onto him. He was very nice, polite and he got it taken care of. Thank you. Just a lot of hassle to get one prescription.

My order got delivered to another address in another state. Missed my medication for a whole day. Not happy

Apparently my order fell through the cracks. I ordered on May 19, and heard nothing for weeks. When I checked, it hadn't even started processing. I complained and apparently they said Oops. On about June 1 I heard from USPS the pkg would arrive June 8! Now I have only 2 pills left. I wrote another email of complaint and received excellent, caring, honest service. A full refund and they contacted my Dr. to initiate a new prescription (no further refills remained on the one DiRx filled). I then had to get the pharmacy to provide a small emergency quantity. I think my Dr. was bombarded with requests from Myself, DiRx, and the Pharmacy. Embarrassing. P.S. the pills shockingly arrived on June 2! Anyway, I believe DiRx's heart is in the right place, but I personally won't use them again. I think.

It took weeks to get my meds. Poor communication. Website was challenging

real slow delivery