DiRxAffordablemedicine for all.No insurance needed.DiRx is your online pharmacy for low-cost, FDA-approved generic medicines. We deliver the medicine you need, all without ever asking for insurance.Find your medicineWe’re here to help.Contact UsFAQsAbout Us
DiRx (dirxhealth.com) has 3,918 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Pharmacy & Medicine · Vineland, New Jersey
Excellent
Pharmacy & Medicine · Jamesburg, New Jersey
Excellent
Pharmacy & Medicine · PINE BROOK, New Jersey
Excellent
Pharmacy & Medicine · West Victoria, New Jersey
Excellent
Showing 107 reviews with 2 stars · Clear filters
T. Scott B.
Slow! Don't be in a hurry to get what you need. Took over 2+ weeks to get my product. Customer service is good, and the price was good, it's just the time that it takes to get it.
Response from DiRxAug 16, 2022
Thanks for your feedback. We apologize for the inconvenience and the delay associated with the prescription transfer. We certainly hope that you give us another chance. -your Friends at DiRx
Terry
Hi folks I kept calling and calling to find out if my order had been placed..it kept saying PENDING and the final Rep I talked to said no it hadn't she would make sure we get over to the pharmacy so I can't rate you any higher as a new customer I was amazed at the is communication..... but I like the price I like the product being shipped to me so I'm on auto and I'll try it again
Response from DiRxAug 16, 2022
Hi Jeanette. Obtaining the prescription from your previous pharmacy can typically take a few days. In some instances, it can take longer. We apologize for the inconvenience and appreciate your feedback. We certainly hope that you give us another chance. -your Friends at DiRx
rand L.
told me my order was shipped when it didnt after i waited 2 weeks for it! gave them 2 stars because they did fix it.
Response from DiRxAug 10, 2022
Thanks for your feedback. We apologize for the inconvenience and the delay associated with the prescription transfer. Additionally, we are adding notifications to keep informed of your order's journey. We certainly hope that you give us another chance. -your Friends at DiRx
Sherry R.
The process from ordering to receiving my order was over three weeks. My physician faxed the prescription at 9:13 a.m.on the Monday following the Friday I placed the order; however, 12 days later DiRx claimed they had not received it nor had they received a reply to their request. My dr did reply (a second time) and even sent another script for a third connection. I called again to check but was told still nothing received. I made numerous calls and finally someone, who told me there was no record, contacted the pharmacy who after investigating said, "Oh, yes, here it is." I like the convenience of receiving meds delivered to my mailbox, but I live within a mile of a CVS that would have filled my script the same day. Now I'm concerned my refill will also take weeks to arrive and include numerous calls by me as to how much longer must I wait. All good once my order arrived, but I wasn't prepared for the long wait and spending time making multiple calls to DiRx and my physician to get my prescription/medicine.
Response from DiRxAug 5, 2022
Thanks for your feedback, Sherry. We apologize for the inconvenience and the delay associated with delivery time. We are reviewing service levels and hope to demonstrate increased speed and efficiency in the future. We certainly hope that you give us another chance. -your Friends at DiRx
Moulton
The confusion around the prescription transfer and first order resulted in a substantial delay and significant price increase. Now that the prescription is in the system - communication and delivery is much better.
Response from DiRxAug 5, 2022
Thanks for sticking with us! Sometimes the difference in the product delivery system (tablets versus capsules) can result in a price increase (or decrease). But, thank you for your feedback. We apologize for the inconvenience and the delay associated with the prescription transfer. -your Friends at DiRx
Jim C.
Ordered and paid for 10Ml of RX. Called to check order a week later, and was told you are unable to provide the 10Ml, but could provide the 5 Ml, so had the order changed and waited another 4 days for delivery. I was never notified of order issue or when shipping was done.
Response from DiRxAug 1, 2022
Jim, thanks for sharing your time with me this morning. As I mentioned on our call, we are running a little behind. There are no other excuses. But thanks for taking the time to share your feedback and speak to me directly. I hope to talk to you again soon. -Brian from DiRX
wendy L.
Took too long, and was 20 smaller than I ordered.
Response from DiRxJul 26, 2022
Good morning, Wendy. I will call you today as I am confused by your comment about the difference with your order. I apologize for the delay. Prescriptions transfers sometimes can take longer than expected. But thank you for sharing your feedback. -Brian from DiRx
J H.
Meds took long time to arrive. Only got 30 day supply instead of. 90 ordered. Will not use your service again.
Response from DiRxJul 25, 2022
Good morning. Sometimes the prescription quantity received from your prescriber is less than the requested quantity ordered. I will reach out to you today to discuss. My apologies for a negative experience with DiRx. -Brian from DiRx