DiRxReviews of dirxhealth.com

Response from DiRxMar 20, 2023

Thank you for your feedback, David! Your order was shipped to match the prescription that was received from your prescriber. The price was adjusted to correctly match the lesser quantity that was shipped to you. The original charge was released back to your card on file. Please call us know if you need any additional assistance 877-367-3479. Be well - Your friends at DiRx

Response from DiRxMar 29, 2023

Hi Ronald. The delay associated with your order is becoming more common as cash-pay pharmacies like DiRx evolve. Your previous pharmacy refused to fax your prescription to us and would only transfer the prescription to us verbally. This is happening more and more as large pharmacies try to reduce lost prescriptions. In a situation like this both our pharmacist and their pharmacist have to be available to speak to transfer the prescription. This can be a significant challenge as the pharmacist is typically the busiest person in the building! But, thank you for hearing me out and giving us another chance. Be well!

Response from DiRxMar 13, 2023

Hi Jim. With auto-refills, your order will print and ship about a week before your RX is due to ensure that you do not run out of your meds. Thank you for your feedback and be well!

Response from DiRxFeb 28, 2023

Hi Patrick. The delay associated with your order is becoming more common as cash-pay pharmacies like DiRx evolve. Your previous pharmacy refused to fax your prescription to us and would only transfer the prescription to us verbally. This is happening more and more as large pharmacies try to reduce lost prescriptions. In a situation like this both our pharmacist and their pharmacist have to be available to speak to transfer the prescription. This can be a significant challenge as the pharmacist is typically the busiest person in the building! But, thank you for hearing me out and giving us another chance. Be well!

Response from DiRxFeb 28, 2023

Thanks for the feedback, Richard. The initial prescription transfer can be timely in some instances. And we are working on adding more notifications of our progress during your order journey. Take care and Be well! -your Friends at DiRx

Response from DiRxFeb 28, 2023

Thanks for your feedback, Gregory. We apologize for the inconvenience and the delay associated with the prescription transfer. We certainly hope that you give us another chance. -your Friends at DiRx

Response from DiRxFeb 28, 2023

Hi Roger. The delay associated with your order is becoming more common as cash-pay pharmacies like DiRx evolve. Your previous pharmacy refused to fax your prescription to us and would only transfer the prescription to us verbally. This is happening more and more as large pharmacies try to reduce lost prescriptions. In a situation like this both our pharmacist and their pharmacist have to be available to speak to transfer the prescription. This can be a significant challenge as the pharmacist is typically the busiest person in the building! But, thank you for hearing me out and giving us another chance. Be well!

Response from DiRxFeb 28, 2023

Thanks for your feedback. We apologize for the inconvenience and the delay associated with the prescription transfer. We certainly hope that you give us another chance. -your Friends at DiRx