William R.
Great customer service
What made my experience so special was the excellent customer service that I received after my shipment didn’t arrive. I called the customer service line and they said they would look into the issue and get back with me in a few hours. Two hours later they let me know what had happened and my package was now on the way. They made no excuses and followed up with me when they said they would. Greatest customer service I’ve seen in quite a while. Thank you.
Response from Direct Solar PowerJun 13, 2025
Thank you so much for your kind words! We're really glad to hear that our customer service team was able to resolve the shipping issue quickly and while keeping you updated along the way. We know how frustrating delays can be, so we always aim to be proactive, transparent, and dependable. Your feedback truly means a lot to us, and we're grateful you took the time to share your experience. If there's anything else you ever need, we're here to help!