DirectHomeMedical.comReviews of directhomemedical.com

What is my tracking number?? Did you ever send my order?? When am I going to receive my order? Or did you just take my money?

horrible customer service. when i placed my order they forgot to ship the extras i paid for. had to wait for there "team" to ok sending me what i paid for. then they were going to charge me shipping for these items. now i am having issues with the machine i bought and am getting the run around. have wasted over a hour and a half and getting no where. ask for s supervisor repeatedly still have not heard from one

On webchat, they lied about being able to return an item. I paid an extra $20 to send it back to them, so that was lost too. Tired of losing hard-earned money to greedy corporations...

If I can do less than one star I will do

They are really good at losing supply orders and sending supplies to the wrong address. Since using this outfit, I have had three issues with deliveries.

Terrible customer service. I never received my cpap mask and the nasal pillows they did send were incorrect nasal pillows. I had to contact them several times in order to get a hold of someone. Once I did get a hold of someone in customer service, they said since I didn't contact them within 10 days, there's nothing they can do. I'll never use them again.

I still haven't received my concentrator. The RX was mailed last weekend. Please call me to get status of delivery.

So far I haven’t received what I purchased so I can’t give you any feedback