Stanley
Updated Review: Amazing Customer Service
UPDATED REVIEW: I want to thank Mr. Suraj Das for all of his assistance. His customer service was amazing and professional. I highly recommend him and the services the company provides. It's not often that you get this type of customer service. Item purchased not delivered. Tracking shows stuck in mobile. Called facility and they had no information. Item was scheduled to be delivered today 3/28/23.
Response from DirectDeals, LLCMar 30, 2023
UPDATE: Mr. Perret, Thank you for the update to your review and thanks for the amazing review of our customer service representative Suraj. We appreciate the updated review and look forward to doing business with you in the future. Original Response: Mr. Perret, the product you purchased was Windows 10 Professional 32/64-bit Download and was delivered to your email inbox on 3/15/2023 at 2:20:45 PM. We are confused by your negative feedback and your expectation of a physical delivery of a product. Please contact our support team for assistance if you need the product re-delivered to your inbox or assistance with installation or activation of the product.

