DirectDeals, LLCReviews of directdeals.com

Response from DirectDeals, LLCOct 12, 2021

I have reviewed your order and I have verified that the product was delivered immediately after the purchase. I have resent the product delivery email again. Please check for it in your inbox. If you do not receive it, please send an email to our support email address or call our phone number to talk to our support staff to see if the email you entered at checkout is the correct email. I hope the resend will resolve the issue for you. I can provide you with proof of delivery if you wish. I hope the resend will resolve the issue. We stand ready to assist you if you need us.

Response from DirectDeals, LLCAug 26, 2021

We apologize that PayPal has taken some time to clear your payment. They will not give us the exact reason for it. We have tried to work with them to speed up this process. We were able to get them to clear your payment and we can now fulfill your order. A customer service representative will be calling you very soon to facilitate your delivery of the product. Again, we apologize for the delay, and will continue to work with PayPal to try to speed up these issues when they arise.

Response from DirectDeals, LLCJul 30, 2021

Mr. Smyt. I have reviewed the support ticket and apologize for the failure in support. Retail Project 2016 and 2019 do not run in a server environment and we suggested the OLP product instead, but never received a follow-up response. We stand ready to assist you to resolve the issue or refund your money. Please contact us.

Response from DirectDeals, LLCFeb 15, 2021

Dee, we apologize for the delay in your shipment. There was a small issue with the credit card charge, but I have cleared that and released your order. Please let us know if we can earn a better review next time.

Response from DirectDeals, LLCFeb 1, 2021

Thanks for the feedback James. Working with legacy software and installing the product keys more times than they are designed to be installed will cause them to stop activating. Once a software product is installed, it will not "Stop Working" unless you do something to make it stop working. DirectDeals guarantees the installation and activation of every software product we sell. I have checked your account and do not see any customer service issues being brought to our attention, so saying we provide poor customer service is a bit unfair. We would gladly take care of any issues you are having if you would just contact us. We would love to try to earn your business in the future.