DirectDeals, LLC22 years of Trust. Established in 1999, DirectDeals was founded in a philosophy of fairness and trust. We work closely with our distributors, vendors and partners to ensure we have access to the latest high quality products to offer, while providing our customers with manufacturer direct pricing and the best customer service in the industry. No one provides better prices on the highest quality product with world-class customer support. That's why over a million customers have shopped at DirectDeals.
DirectDeals, LLC (directdeals.com) has 220 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Claim this listingOffice Space & Supplies · Houston, Texas
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Office Space & Supplies · Tyler, Texas
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Office Space & Supplies · Dallas, Texas
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Office Space & Supplies · Houston, Texas
Excellent
Showing 189 reviews with 5 stars · Clear filters
Lauren M.
Suraj was super helpful! I appreciate it a ton.
Response from DirectDeals, LLCMar 9, 2022
Thanks for the review, Lauren. Glad to hear that Suraj was helpful. Our Techs are very knowledgeable and can quickly set things right when issues arise during installation and activation. I am glad he was able to get your issue resolved quickly. Thanks for trusting DirectDeals. I hope we can earn your business again soon.
Joseph G.
Suraj did a great job helping with a server license.
Response from DirectDeals, LLCMar 9, 2022
Thanks for the review, Joseph. Glad that Suraj was able to help with the Server License issue. Our Server Techs are very good at what they do and can quickly fix most issues that come up with any installation or activation issue. Thanks for trusting DirectDeals with your IT purchase. We hope to continue to earn your business.
DMA_staff
Excellent prices! Have purchased various MS Office products from them since 2018. Recently purchased various MS Office Pro 2021 and all product keys work fine. Product keys were delivered same day they were purchased. Saved a lot of money.
Response from DirectDeals, LLCMar 9, 2022
Thanks for the review, DMA Staff. We are glad to have earned your business since 2018 and hope we can continue earn it year after year. Look for some changes to our website soon and if you have not already done so, sign up for our news letter so you can get our discount codes to get even deeper discounts on our already low advertised prices. Thanks again for being the best part of DirectDeals. Our valued customer.
Jim B.
I got a new laptop with windows 11 home, wanted to upgrade to windows 11 pro. Microsoft store, bought it and it didn't install, gave an error instead. Lost $100. When to Direct Deals, they got me the activation key right away, still had problems getting it activated. Then Suraj jumped on my machine with teamviewer and fixed my problems. He also did a few updates and got the license activated in no time. Made my day, will do business with them again in the future. Better than doing business with Microsoft.
Response from DirectDeals, LLCFeb 25, 2022
Thanks you for the review, Jim. We appreciate the trust and are happy that your Windows 11 Professional is working on your new laptop. The upgrade from Windows 11 Home can be a little tricky but our support team is very familiar with the process. I am glad that Suraj was able to get the problem resolved for you quickly. Thanks again for your trust in DirectDeals and we look forward to working with you again in the near future. We appreciate your business.
Hiroshi
It took a while until we got a product key via e-mail but the key worked. OK so far.
Response from DirectDeals, LLCFeb 24, 2022
Thank you for the review, Hiroshi. We do our best to get product keys delivered as quickly as we can and often it takes only seconds after the order is placed. If it is a server or a specialized product, it can take a little extra time to get the key authorized and delivered. We are happy it is working for you. We stand ready to assist you should you need our help for any reason. Thanks for trusting DirectDeals with your IT product needs.
Rickey A.
I just want to say Suraj is one of the best, the guy was awesome, the guy know his stuff, he is truly one of the best
Response from DirectDeals, LLCFeb 24, 2022
Thank you for the review, Rickey. It is good to hear that Suraj was able to assist you and you are happy with the service you received from him. We do our best to give 5-star service and he often delivers just as he did in this instance. Thanks again for trusting DirectDeals with your IT purchase. We appreciate your business and value your continued support of our company.
Judith
While the item purchased was not compatible or what I needed for my device, Direct Deals refunded my payment and provided tech support for other options available for devices I own. Gayle , owner of Direct Deals called me personally to see how he can provide better service for my technology needs. Thank you for your time.
Response from DirectDeals, LLCFeb 21, 2022
Thank you for the review, Judith. It was a pleasure speaking with you and I am glad we were able to assist you and clear up the refund for the product that was not compatible. Google Chromebooks are tricky. As always, we stand ready to help you with any of your computer needs and hope we have earned your trust and can earn your business in the future. Thanks again for being the best part of our company. Our valued customer.
MARY R.
This was a very pleasant experience. Suraj is very pleasant and patient and I was totally lost without his knowledgeable expertise. I am most appreciative for such assistance and I will be happy to tell my friends of this experience. I do appreciate DD especially because of Suraj.
Response from DirectDeals, LLCFeb 15, 2022
Thank you for the review, Mary. We are happy to know that Suraj was able to assist you and made your experience pleasant. We do our best to give top rated customer service and work hard to earn your trust and your business. We appreciate you.