Direct2DriveReviews of direct2drive.com

I purchased several games from D2D, and now that Gamefly took over (over 6 weeks ago) almost none of my PC games are available for download. GS took over Impulse, and my games were available right away. I have contacted support at Gamefly several times, with no result except a promised a 20% discount, but that won't cut it if they cannot deliver what I already paid for. It seems that Gamefly bit off much more than they can chew, I would steer clear until they unsnarl the mess that they are in.

I bought Dragon Age: Origins three years ago, and now when I need to download it again it won't appear on the Gamefly client. Attempts to contact customer service have gone totally ignored, and I am certainly not going to rebuy a game that I already own; even if it is only $5 at the moment.

Title says it all. As soon as I entered my number (same as on file with bank and visa), I got a message saying that they could not validate my number. I made sure I typed it correctly and tried again with the same result. I have had an account with D2D for years and bought several games on this card without a problem. Submitted a ticket to support during their business hours as there is no number to call but no response yet. Definitely will never use them again. Buying digital is supposed to be convenient, not a pain in ass.

I tried ordering Tropico reloaded from this site. Was my first attempted purchase there. When I checked out the system told me my card couldn't be processed and they did not give me the game I ordered. Went to my cards website to find out why and saw that direct2drive had charged me for the amount of the game! I have been waiting for a response from them for a couple days now. Even went to ignsupport as well and opened a ticket there too. Still haven't heard anything. I really want the game or my money returned!! They seem nearly impossible to get hold of. I'm very disappointed with this company. :(

I have re-downloaded the installation for Fable 3, 4 times using their download manager. I only used their download manager because no browser download for Fable 3 was even available. Once downloaded, and the installation launcher opens, I click install only to receive an error to insert disk 3. FAQ says this error happens because when installing through the web browser, not when the download manager is used. Customer service keeps telling me to check FAQ even though I tell them it isn't helping. The fact that they do not have phone support is rediculous to me. From now on I will check the site throughout, before purchasing. I let me excitement get the better of me. Bottom line I paid for a product, and what I received was more or less broken. I would like a browser based link provided so I can download and install my game using the directed solution they have provided. Incident:111031-006693

I'LL NEVER DO BUSINESS WITH D2D AGAIN. SUPPORT GOES OUT OF ITS WAY TO REPLY TO NOTHING I'VE COMPLAINED ABOUT. THERE HAS BEEN NOTHING DONE TO GET MY PURCHASE RUNNING CORRECTLY, NOT ONE SINGLE TIME HAS SUPPORT TRIED TO HELP ME, AND I WANT A REAL TECH THAT KNOWS WHAT HE'S DOING, NOT THESE PRE-SCHOOLERS YOU HAVE TRIED TO PAWN OFF ON ME. OR REFUND MY MONEY IMMEDIATELY. STEVE PARKER

I buy the game Sims 3 Town Life on the mac version on July 30, 2011. The game doesn't want to work and I do not understand why. It is installed but i can't play. I send a message to the customer service the same day and I have not always had a response. I can belive tha't a pay 20$ and can not play, or even call for help. Website stupid !!!!!! Ticket #: 2833-8533791

I opened a ticket with customer service on 6/26 and still no response as of today, 7/5. Hard to give them a good rating based on their lack of response. I certainly will not purchase from them again. Ticket #: 2833-8525121