Skip to content

Animals & PetsAnimal Health, Animal Parks & Zoo, Cats & Dogs
Beauty & Well-beingCosmetics & Makeup, Hair Care & Styling, Personal Care
Business ServicesAdministration & Services, Associations & Centers, HR & Recruiting
Construction & ManufacturingArchitects & Engineers, Building Materials, Chemicals & Plastic
Education & TrainingColleges & Universities, Courses & Classes, Education Services
Electronics & TechnologyAppliances & Electronics, Audio & Visual, Computers & Phones
Events & EntertainmentAdult Entertainment, Children's Entertainment, Clubbing & Nightlife
Food, Beverages & TobaccoAgriculture & Produce, Asian Grocery Stores, Bakery & Pastry
Health & MedicalClinics, Dental Services, Diagnostics & Testing
Hobbies & CraftsArt & Handicraft, Astrology & Numerology, Fishing & Hunting
Home & GardenBathroom & Kitchen, Cultural Goods, Decoration & Interior
Home ServicesCleaning Service Providers, Craftsman, House Services
Legal Services & GovernmentCustoms & Toll, Government Department, Law Enforcement
Media & PublishingBooks & Magazines, Media & Information, Photography
Money & InsuranceAccounting & Tax, Banking & Money, Credit & Debt Services
Public & Local ServicesEmployment & Career, Funeral & Memorial, Housing Associations
Restaurants & BarsAfrican & Pacific Cuisine, Bars & Cafes, Chinese & Korean Cuisine
Shopping & FashionAccessories, Clothing & Underwear, Clothing Rental & Repair
SportsBall Games, Bat-and-ball Games, Bowls & Lawn Sports
Travel & VacationAccommodation & Lodging, Activities & Tours, Airlines & Air Travel
UtilitiesEnergy & Power, Oil & Fuel, Water Utilities
Vehicles & TransportationAir & Water Transport, Airports & Parking, Auto Parts & Wheels

All categories Browse by state

Companies How it works For businesses

Search companies/

Menu

Search companies

All companies
Companies by state
How it works
For businesses

Categories

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

Customer reviews of businesses across the United States, so the next customer knows who they are dealing with.

About

About Five Star Index
How it works
How scores work
Contact

Community

Write a review
Review guidelines
All companies
Companies by state

For businesses

Claim your listing
Respond to reviews
How listings work

Categories

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

© 2026 Five Star Index. Reviews are the opinions of their authors, not of Five Star Index.

Terms of use
Privacy policy
Review guidelines
Contact

Direct Brand Reviews | Read Customer Reviews of direct-brand.com

Home
Electronics & Technology
Appliances & Electronics
Direct Brand

Direct BrandReviews of direct-brand.com

4.4309 reviews
Appliances & Electronics
Manchaug Mills, 9 Main Street #4A, Sutton, Massachusetts

Directions Website

Direct Brand4.4

Reviews309 About Contact

Overall score

4.4 out of 5

Great

Average of 309 reviews

Distribution

5★77%
4★8%
3★3%
2★3%
1★10%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

direct-brand.com
[email protected]
Manchaug Mills, 9 Main Street #4ASutton, MA 01590

About Direct Brand

Get replacement parts for wood/pellet stoves, appliances, commercial kitchen equipment, HVAC, Plumbing and more - Direct to your door!

Direct Brand (direct-brand.com) has 309 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: direct-brand.com
Website: direct-brand.com
Category: Appliances & Electronics
Location: Sutton, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 51% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Appliances & Electronics, Massachusetts

CompanyRatingReviews

Owl Labs
Appliances & Electronics · Somerville, Massachusetts
Excellent
302 reviews
302
HOBO Data Loggers & InTemp Monitoring Solutions
Appliances & Electronics · Bourne, Massachusetts
Excellent
1,166 reviews
1,166
Yale Appliance
Appliances & Electronics · Norton, Massachusetts
Average
6 reviews
6
Zoom Telephonics
Appliances & Electronics · Boston, Massachusetts
New
1 review
1

Directions Write a review

Direct Brand reviews

309 approved reviews, newest moderated first

Sort

Apply

Anthony I.
Feb 6, 2024
Quick
Quick, packed right!
Report
steve
Jan 25, 2024
I ordered an emergency part to make my…
I ordered an emergency part to make my gas water heater work, its winter. I ordered on 1-17-24 and as of 1-24-24 have not heard from them in any way, and received nothing. I tried to call 4 times and every time the number was not working at all. I emailed them and there was no response, so far. This is harmful.
Report
Colin J.
Jan 18, 2024
Quick shipping & saved me $$$
The part that I needed was shipped out quickly and was quite a bit cheaper than other suppliers that I shopped around at.
Report
Wayne K.
Jan 16, 2024
Fast service !!
Easy fast service delivery
Report
Jeffery R.
Jan 14, 2024
Actual helpful people answered phone…
Actual helpful people answered phone call and quick response to self generated mistake on order
Report
Kile H.
Jan 11, 2024
The U2 video to install
The U2 video to install
Report
BVVFarm P.
Dec 13, 2023
Found exactly what I was looking for…
Found exactly what I was looking for easy. Arrive when it was to be delivered. This was very important cause this part goes a grain drier operation where down time has to be minimized.
Report
Russ T.
Dec 11, 2023
great service
fast delivery. fair prices always a winner
Report

Previous 1…4 5 6 7 8…39 Next