Direct BrandReviews of direct-brand.com

Direct Brand reviews

309 approved reviews, newest moderated first

Bonnie T.
Feb 13, 2023
Quick delivery
Quick delivery Correct part!
Report
John K.
Feb 7, 2023
Drain grates
Product exactly as described and shipped quickly..
Report
Richard S.
Feb 6, 2023
Had what I needed $ was right received…
Had what I needed $ was right received in timely manner good job !!!!
Report
Ed
Feb 6, 2023
OEM parts...fast shipping.
OEM parts that got to me very fast. I used standard shipping and got the part in 3 days...very efficient!
Report
Joe N.
Feb 5, 2023
Fast shipping
Fast shipping
Report
steven
Jan 8, 2023
You guys sent me the wrong motor
You guys sent me the wrong motor 1.the mounting bolts are not the same . 2 the motor spins the wrong direction when correctly wired. 3 even the label on the motor does not say 32330 like your website advertised it does
Response from Direct BrandJan 16, 2023
Dear Steven We are sorry to hear but you did not get in touch with us to let us know you had a problem so we are unable to fix the problem. Please contact us with full details of the order and product so we can deal with your problem,
Report
Joe in O.
Jan 5, 2023
I needed the blower motor quickly
I needed the blower motor quickly, and I paid for the overnight service to make this happen. It arrived the next day, as promised. I installed it with no problems and it's been running like a champ since.
Response from Direct BrandJan 16, 2023
Thank you for taking the time to review.
Report
robert L.
Jan 5, 2023
I worked with Louise
I worked with Louise. I had found the motor I wanted and thought I had checked the box for NEXT DAY DELIVERY but I had not. Louise took care of the issue. When I had a question the day of delivery she responded back quickly.
Response from Direct BrandJan 16, 2023
Thank you for taking the time to review.
Report