Dior USReviews of dior-us.com

Never received my order and no one to contact ???

I used the coupon code WELCOME and was supposed to recieve 2 free samples, PLUS I placed an order over 100$ and was supposed to recieve a deluxe sample of mascara....what arrived in my box....NOTHING! No samples....nothing....completely dissapointed.

today, 12/14/2019, 19:30, my order has NOT YET ARRIVED!

I emailed you about my make up coming damaged. I have yet to get a response. I would of thought by now I would of had someone to reach out to me. I sent photos. Very disappointed!

I placed an order on the 3rd of December and it went through on the site never got a confirmation then it sent me an email saying the order couldn’t be placed (never gave me a reason to why even after I emailed them) so I try again and never get a confirmation so I decide to buy it in store and now at this point I’ve spent all my Christmas money so I was low in my bank had like 14 left in there and wouldn’t you know what comes in the mail once I get home... the 100 cologne I tried to get online (never got any notice my order even went through!!!) so I’m now -87. Something in my account and when I go to try and figure it out with them they blow me off and never email me back... sad service and really devastating to my first year Christmas by myself (I’m now 18 live away from my mom now) super stressful to deal with and then just be tossed to the side..

no confirmation, pending transaction and low quality of product.

system error made me got duplicate order and have to contact coustomer service to return it

Their customer service was really disappointing.