Dior USReviews of dior-us.com

Attempted to order twice, both orders were canceled. Then a third order was placed on my behalf set to arrive after Christmas. I will not order direct through Dior again which is such a disappointment.

Have not received product yet from UPS and I paid extra for 2 day shipping.

I never received my product and still have not received a refund

I never received my product . I emailed but got no answer. It has been two months

Items arrived damaged at least 2 weeks with no resolution besides sending back. No follow up from staff. Sent photos as requested, waited a week before calling to follow up. Was advised that photos never came. Sent a second batch of photos. No response after two follow up emails. Had to call AGAIN to find out pictures still weren’t received. Sent pictures one by one and got a response to send back and wait an additional 10 days for refund. And I wanted REPLACEMENTS!!

I haven’t received my order yet and I need it for the holidays! I’ve gotten two email notifications that it’s on the way, but still not here. Very discouraging:)

I paid for overnight shipping for a very expensive perfume on Dec 14th. It's now Dec 18th and I still have not received my package. I have a very important wedding occasion that I fly out to in 2 days. Let's hope they can get it to me on time

This has been the worst online shopping experience I have ever had. Will never do it again.