Mazzarese D.
I ordered 2 mascaras and asked to have…
I ordered 2 mascaras and asked to have each one wrapped separately but you wrapped them together. Please send me another gift wrap.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 1,546 reviews with 1 star · Clear filters
Mazzarese D.
I ordered 2 mascaras and asked to have each one wrapped separately but you wrapped them together. Please send me another gift wrap.
Gonzales D.
All this anticipation. This mascara did not live up to the reviews i read before spending $29.
Leach H.
I do not want Dior. My credit card was stolen and used on your site. I requested that you delete my email. You keep sending me stuff and I do not want to hear from you!
customer
My first order got canceled by them and idk why. I contacted customer service and they couldn't give me an answer so i made another order but on the day it was supposed to be delivered they told fedex to return it to them "because the order was mixed up" and i still can't get my money refunded yet until it gets to their warehouse. The entire experience was stressful and too much.
Harris D.
My product was behind more than a couple days called to get issue resolved nothing ever happens tried tracking package many time to a failed tracking number was given next day air and still hast received package
Customer
My information was used fraudulently to make a purchase and sign up with this company. I asked them to remove the fraudulently created account and remove me from their contact list. I was promised that would happen. This has not been honored. I've unsubscribed multiple times and now I'm being asked to give a review. Well, here it is. Get it together, Dior. You have no problem processing my credit card but you can't manage to delete and account and follow through on an unsubscribe? Learn to manage your e-commece/customer relations.
Angelina
I was trying to reach Dior for the defect item, I was waiting for 3 days, the customer service still response me.
rivera G.
been trying to make a purchase for a week now and it won’t load past adding a promo code.