Dior USReviews of dior-us.com

the worst shopping experience！I didn’t get my free simple things the perfume and bracelet!it is not like what you said

An item wasn't included but it was in cart. They couldnt cancel and to send back i have to pay shipping

I kept getting a paypal error when trying to make payment. Never received a confirmation so tried to reorder. I was charged and sent 4 of the same item despite never getting a confirmation that payment went through. I only wanted 1. I was charged and sent 4. I reached out to both Dior and PayPal to cancel so many orders. No response and denial to reimburse or pay for return shipping. Will not be ordering from Dior again.

I am currently working with PayPal on a claim for an order I attempted to place online on the 9th was in fact billed for but no record of it actually being completed. I either need my money back or the product I ordered.

Customer service is really bad. I called couple times to find out why my order was cancelled and what i received is they know nothing, just wait for them to email up to department. Remember the last time i talked with the lady her name is Juanna or Joanna. She didnt know anything about my conversation with last 2 persons but she did say something like they/we never said thatm she sure about that.. I can go to court. They have proof lol. Normally some stuff like that you guys should hear from.customer who wanna sue company not company who serve and bring service to customer wanna sue and threaten customer like that. They record everything so i wish they can find her and listen back everything she said. Wow .especially dior is big brand name.. wow. So surprise . Ill never buy from dior again. First is also last

Missing the free gift

Dior Didn't reply my online inquiry and didn't give me the samples I chose.

It's been weeks I do not have my order