Dior USReviews of dior-us.com

Received a damaged bottle of cologne. The process for getting a refund is painful.

I didn't get the item which is now out of stock.

Disappointed, eye serium was smashed in the soft bag

Sent my order and when I tracked that several days later, it says has been requested for return by Dior and by the meantime, it’s already took the money from my bank account.

I used the discount code for my order, but I did not receive the gift. I have contacted you many times, but I have not received any reply! This is terrible service!

Order No.1548446-1 I received it today，but I didn't get theTrial size-Dior-Homme and the Trial size-J'adore.

for order#1549428. I sent E-mail to dior to ask for cancel it. but you guys still ship it out. And I didn't place for the order, it just comes out for itself. So bad. I want a prepaid return label. thanks

DiorUs was super slow and I couldn’t place one order because it kept staying at the PayPal page and later showed error. However the order was placed, twice. Although I’m super sure I didn’t refresh the page or click the button multiple times. Contacted customer service about this and asked to cancel both orders right after I found out, which was only minutes later. However nobody helped me cancel my orders and the coupon code was not applied either. I have to return them when they arrive, and need to pay for returns according to their policies. I’ll never buy anything from this website.