Customer
The site worked well.
The site worked well.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
Cosmetics & Makeup · NY, New York
Excellent

Cosmetics & Makeup · Gouverneur, New York
Excellent

Cosmetics & Makeup · Brooklyn, New York
Excellent
Showing 765 reviews with 4 stars · Clear filters
Customer
The site worked well.
Customer
Easy Process. Would recommend
Kristen
Over all good experience. However the e commerce could’ve been more organized to find items.
Lori
I love my Dior products, but it does take a long time to receive them - also I had ordered 2 colors of lipsticks and only got one - I only was charged for one, but I was never told why I didn't get my second choice :(
Customer
It was good. Free shipping is always a plus. Just wish UPS would at least ring the doorbell so we know when something has arrived. My neighbor and I both received packages from UPS on the same day. Our packages were reversed, so had to go next door and retrieve mine. Not a Dior problem, but UPS wasn't paying attention.
Jon B.
The website and the ordering process was difficult. I originally ordered the fragrance, and wanted it shipped to Florida. When I revcd the confirmation of the order, it showed coming to my billing address in Missouri. I contacted customer support, they contacted my son, whom I had bought the gift for, the surprised was now spoiled. I re-order and the process worked fine, the fragrance was delivered on the date provided. No further issues. Overall the website was difficult and the surprise was spoiled by contact of my son. Thanks for asking for feedback. Merry Christmas
Customer
Ordering on line was easy. Only complaint was how long it took for the package to arrive.
Calnyc
Packaging was top notch and everything was received as expected but a day later than indicated on tracking.