Customer
Shipping took a little longer compared …
Shipping took a little longer compared to other stores like Nordstrom. Packing and presentation was wonderful overall.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
Cosmetics & Makeup · NY, New York
Excellent

Cosmetics & Makeup · Gouverneur, New York
Excellent

Cosmetics & Makeup · Brooklyn, New York
Excellent
Showing 765 reviews with 4 stars · Clear filters
Customer
Shipping took a little longer compared to other stores like Nordstrom. Packing and presentation was wonderful overall.
Chloe H.
Very pretty color. I just wished it would stay on longer.
Customer
Everything was great except the delivery. I chose overnight deliveries but I received the products after 4 days which was the last day before I gone to my country.
Customer
I think the color was not quite as described. It is a lot brighter and lighter pink than it looked online. I will probably go in person to t1rt the lipglass in the future. I havent used the mascara yet so i cant say.
Eli P.
The products are of quality, the orders are processed quickly and shipped in lovely packaging. The failure to earn the fifth star? My second order was a gift for my sister - she didn't receive the samples that were indicated in the order and that I told her to expect. Obviously, I was disappointed. Any way, great products so I will certainly order again - I just won't be raving about the products or giving them as gifts again.
Andrearei
Pretty gift wrapped! Not so fast but fast shipping
Yhaili C.
The products are amazing, I’m in love with my lipstick but the costumer services it’s so so bad, I don’t even know if I'll make another purchase on Dior.com, I'm very unhappy with the treatment that the customer service agents gave me.
Lynne
Product arrived as scheduled. The product was correct as ordered, and beautifully wrapped. I'm very satisfied.