Dior USReviews of dior-us.com

I have not received my package

Quality of the soap not worth $60

Customer service sucks .. took 3 times longer than anyone else I ordered from including items I ordered weeks after. Will not order from Dior again. Lost a lifetime customer.

The ground shipping service is very poor. Honestly, I don’t know why the process takes that so long with no update to give the customer a head up . I have ordered the products since April 6th and been waiting for a week ... then I left USA in April 15th.... and today(April 26th) just received this mail.. So it takes like 3 weeks for this order??😡😠 I have no idea what to do cause right now I’m in Thailand? Please contact me ASAP

I have left messages through email and Instagram regarding my order without any response.

I ordered the Dior Nail Glow after seeing it on Reddit and watching a few videos. For the price, I can't help but feel duped. When I first put it on, it didn't look like there was much of a difference, so I put on a second coat. I liked how quickly it dried and by the second coat, I could see a difference, but it wasn't as drastic as promised. A lot of my friends couldn't tell either when I asked them. Unfortunately it chipped and started to peel that night when I took a shower. It's been nearly 2 weeks since I applied it, and it is still on my nails. Luckily it isn't noticeable as it comes off, but I can't help but feel like it's not worth the price. The customer service was also pretty lackluster. I emailed Dior after not having any notice of my payment being received a week after I made my purchase. They told me that I would be notified when my payment went through, so I assumed it couldn't be more than a couple of days. The day after my package was expected to be delivered, it still hadn't shipped. I got on the phone with customer service after 11 days of no notification, and they hung up on me the first time I called. I think they might have tried to put me on hold but pressed the wrong button instead. I called a second time and they told me that my order would ship by that week. It shipped the next day and arrived in 4 days after the shipping notification. So shipping was quick. Doesn't exactly make me think highly of Dior...

No sign of my foundation after 3 weeks.

These people has no care at all. Delivery is pass poor