Customer
Misleading delivery date but great packaging
After I made my order I was given a delivery date, but it turned out to be far from what was reality. I don't mind having a 3-4 days delivery time, just be upfront about it!
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 515 reviews with 3 stars · Clear filters
Customer
After I made my order I was given a delivery date, but it turned out to be far from what was reality. I don't mind having a 3-4 days delivery time, just be upfront about it!
Customer
I initially tried 2 times to order but the order was rejected for some reason. However I knew the product so I persisted but only after getting elsewhere a competitors product.
DM
The formula is kind of thick and dry. It took some time to apply and I did not care for the brush. I think it would be better with a curved brush. I was disappointed and would not buy again. My lashes just looked average. Honestly, don't waste your money.
Customer
There should be an "eco" option on packaging. I only bought nail polish and it came extravagantly packaged. In this time of increased environmental awareness, it was far too much for such a small purchase.
Customer
Received my item on time but my complimentary free gift wasn't included..hoping that this won't happen again on my next purchase.
Customer
Perfume is great, but order was missing samples that I have selected during checkout.
Customerjean L.
I love the smell of the perfume butt does small samples were a little too small for the amount of money I spent I wanted more serum
Customer Jill F.
A phone call without MESSAGE, held up my order. I understand the need to confirm orders to a separate address. However, phone confirmation failed to identify the caller, as a message wasn't left to detail the issue. No follow up left my order in limbo.