Dudley D.
I still Dnt have my order
It was the worst and I still Have received my order..
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 1,546 reviews with 1 star · Clear filters
Dudley D.
It was the worst and I still Have received my order..
Customer
Product Arrived smashed and damaged. Spoke to customer representative and she asked me to send a photo of the damaged product and I did, but unfortunately she gave me an incorrect email address ...this was on Saturday. Anyway maybe I can attach the photo to this but I really would like either replacement or a refund this product is unusable. I just tried again To email you... maybe got through to you this time.
Gutierrez C.
Had to send a email inquiry to get my order moving. I paid for extra for the overnight service. Never got a response to my query as to if the situation is OK. At least they got my order processed after a week and a half lol For context chinese plastic junk vendors from Wish got my order processed next day
Mamoor
We ordered 3 Rouge Dior Liquid-Liquid Stain # 614 on April 7th. And were charged right away the full amount$ 114.00. We just got our delivery today ( 4.28.20 ). But there was only 1 instead of 3. Called Dior and they said they will investigate and are trying to put the blame on UPS. While we never have any problem with UPS. And also there was no foul play with the packaging, which means, it was Dior's shipping departments fault.
Adle S.
The color looks different than what I have.
De Leon I.
I haven’t got my package yet , I don’t know why I’m getting this email if I can’t review the product that I purchased.
Cuz D.
Took two weeks to just process and customer service did not help. Once I cancelled the order they “coincidentally” finally shipped the item. I would say improbable.
Childers A.
For 150.00 I was under the impression the bottle of cologne was larger. In fact, I have paid less for the larger bottle.