Dior USReviews of dior-us.com

I Ordered the product on the 17th and did not receive it until the 22nd and i had 2 day shipping . Product is great, shipping need to get on the ball

The big packaging for one little bottle of deodorant is an insult to the environment. We are in 2015 peeps!

"Successfully" placed an order only to get an email a couple of days later informing the item was not in stock and I should try again when it might be in stock the following week. Not exactly the e-commerce experience one expects in 2015. No thanks.

Where Dior.com failed to deliver, the Dior NYC store made up for it. I placed an order on Dior.com and they processed my payment. A few days later I received a notification that they could not fulfill my order for a single bottle of a mens fragrance and that they would be refunding my credit card. I emailed customer service to send me my credit and they still have not responded. (refund still no received). I was however able to call the local NYC Dior store who did fulfill my order and arranged delivery to my home. The service I received on the phone was professional, friendly and kind.

I thought the polish would last at least seven days without peeling off. A waste of money!

I submitted an order. You sent me an email stating the order was lost and instructing me to submit another order. I did and you sent me two orders. I tried to cancel the second order. You wouldn't answer the phone. I spent too much money and will never order from Dior again. Janet Kophs

It was very difficult to connect with an operator as for two days wven when the call center was listed as being open the message came on that it was not---then after order placed and confirmation which was correct received the realoity is that I only received part of the order---sorry but not a good experience