Scorobete S.
When I ordered the product i leave a…
When I ordered the product i leave a message to write Happy birthday Simona,,on the box gift.They never written for me..Very dissatisfy and disappointed.Thank you..
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
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Excellent

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Excellent
Showing 463 reviews with 2 stars · Clear filters
Scorobete S.
When I ordered the product i leave a message to write Happy birthday Simona,,on the box gift.They never written for me..Very dissatisfy and disappointed.Thank you..
S.R.
Your website is incredibly buggy and very slow. Multiple links are broken and do not load properly. Very frustrating.
Swanson Kimberly K.
For users paying with PayPal, your system pulls in the sender’s name on the recipient’s address. I informed Dior of this within 5 minutes and they said it could not be corrected.
Mezhlumyan L.
Your system did not pick up my address correctly and I never received my order. It was a birthday gift for my daughter and now I’m left without a gift
GHG
I love Dior as a brand and the products offered, but I have had a lot of problems with Dior website when placing my orders. I have to call customer service every time which is very frustrating. Please fix the issues with your website and make it more user friendly.
MC
I wasn’t allow to change the ship to address after the account is setup. I was told if I wanted a new ship to address I needed to create a new account.
Elise
I did not receive the 2 samples . For some reason they did not attach to my order. I reached out to Dior.com and was sent a coupon code for my next purchase. I would have preferred receiving the samples I had chosen rather than a code to be used on a future purchase- seems like a bait and switch. Very disappointed . Loved the lipsticks though!
ryoo Ji H.
low stocks slow delivery