For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
Cosmetics & Makeup · NY, New York
Excellent
Cosmetics & Makeup · Gouverneur, New York
Excellent
Cosmetics & Makeup · Brooklyn, New York
Excellent
Showing 765 reviews with 4 stars · Clear filters
Thai H.
Although it took a whole week to start the shipping process, but I’ve forgiven this issue when I saw the beautiful gift wrap boxes. They are gorgeous like in the pictures!!! Another issue is that I have to move all of Dior confirmation emails from the spam mail box! Gmail identified their mails as untrustworthy, what happened to your online system Dior?
Qiu F.
Fix the PayPal payment function, every time I use PayPal it always goes to error however it also deducts money from my account. Very confusing.
Goodner A.
Shipping takes a while. Great presentation.
Minel
There was a network problem when I entered my credit card details and confirmed the checkout. The page did not load and I could not press the confirmation button again. Basically the page got frozen. I received a confirmation email 20 minutes after I pressed the confirmation button. However, eventually everything worked out fine and I received my products
Ava T.
I would have preferred to receive an email acknowledging order, as well as notice of shipping.
meraz C.
Not giving 5 stars just because shipping takes a lot of time. It took 8 working days to arrive. Chanel arrives in 4 working days
Dale
Great product and fast shipping. Love the additional goodies with my fragrance purchase, but was disappointed that one of the Christmas ornaments arrived broken.
Ji S.
Awesome gift packaging!!!