LZ
good product
I first ordered mono eyeshadow and got confirmation only to have it cancelled several days later “not in stock”. Somehow you should have known that little quicker! Otherwise I finally reordered and received it and love the product
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 765 reviews with 4 stars · Clear filters
LZ
I first ordered mono eyeshadow and got confirmation only to have it cancelled several days later “not in stock”. Somehow you should have known that little quicker! Otherwise I finally reordered and received it and love the product
Alvarez C.
Sale was quick and simple, but the restrictions they placed on the carrier made it a challenge for me to get my package as no one would be home. Luckily i caught up to the UPS guy before he left. I was unable to have the package dropped off at a different location or a UPS access point.
Ldonahue
Happy to find item on your site not available in store but shipping took a while.
Medina A.
I love ❤️ the gift 🎁 100 👍 on The packaging amazing I almost want to keep the giftbox as it is , I’m ratting 4 stars due to not getting the men’s sample travel size of the sauvage parfum for men that I had promised my husband to get since he uses this Parfum , but it was not in the amazing package , I got the the gift set I ordered the sample of Jadore , Joy and 2 other samples as well as a Christmas sphere which I like but I would have rather get what I choose in the first place , I think I’ll be less trusting on choosing the complementary gifts if there is a next time . Merry Christmas 🎄🎁
CF
I received no confirmation email that my order went through and had no idea when to expect it or if it was ordered until I reached out to customer service. The customer service representative was friendly and responded quickly but didn't seem surprised that I hadn't received any sort of confirmation. I would expect at least an email next time.
Arencibia J.
Great service and product but gave it a 4 because shipping took over a week :-(
Burrows A.
Ordering the product was confusing. After the order was placed I received an email indicating, "continue shopping" I wasn't sure my order went through until I received my order.
Gil M.
I really love Dior products. To bought them although they site was fine. Just I have to load and reload my addresses information a few times.