Customer
Color not quite what I thought.
Color not quite what I thought.
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Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · New York, New York
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Showing 515 reviews with 3 stars · Clear filters
Customer
Color not quite what I thought.
Carie B.
I have worn Hypnotic Poison for over a decade and I’ve always loved it. However, the past few years, whenever I purchase at a brick and mortar location it smells like alcohol. Thinking that perhaps it was my local store I’ve boufht bottles during my travels across the country. All bad. I found success last year on Dior.com but my recent purchases are also bad. Time to move on. Bummer for me as I loved the fragrance. Thank you for taking the time to read this.
Customer
I ordered a gift set for my mom and i sent it to her as a suprise. She stays in an apartment and works alot so when the package came she missed it it was sign only which wasnt a big deal. So since she missed it i thought they would send it to ups for pick up. But when i called they said that they unauthorized any changes far as address change for shipment and signature so i could send it to the office. So if she couldnt be there to sign for it it would go back to dior instead of an ups pick up location. I called and they said it was their policy and they couldnt change anything. So it end up get damaged by ups and they said i still couldnt change the address on the new order i had to talk to multiple customers support representatives and finally they let me send it to my home. I still havent received the order and its been 3 weeks. Update - I received my package there was no signature required happy customer. I changed my rating from 1 star to 3 just wish they wouldve gave me delivery options from the beginning then i wouldve gave 5 stars
Karen
Package came when expected & wrapped beautifully (a little overkill). I'd read multiple reviews so ordered with a little trepidation. Product goes on smoothly with a sponge-like applicator (some had reported spotty or lumpy - can't remember which). However, on MY lips it lasts nothing close to 10 hours. More like one and does wipe off (watch your towels). You can get the same coverage in CG Outlast (if still made) at a fraction of the price. I won't be buying this product again.
Mary Ann E.
This is a review of my first attempt to order. Instead of saying on the shipping info no post office boxes, you just cancelled my order with no notification. I was very disappointed.
Customer
Too expensive for such a small amount, especially the cushion.
Customer
I buy a lot every few months Dior products , but They never provide any free shipping or any discount coupons ever.
Customer
The checkout process was troublesome. I was unable to buy something as a guest and ship to a friend because the billing and shipping addresses were different. To do so I was required to create a profile. It was very frustrating to figure out.