Perez J.
FÉVE DÉLICIEUSE products
the items I ordered they are great ... the only problem for me was that it took to long to be shipped
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 765 reviews with 4 stars · Clear filters
Perez J.
the items I ordered they are great ... the only problem for me was that it took to long to be shipped
LOUISE F.
Products came intact & beautifully packaged. Love being able to buy Creme Abricot. A classic favorite of mine.
Turay M.
Arrival time for the shipment was great- two days but the oreaparation of the shipment took a bit long.
Saul H.
Whole order was fantastic!! The only I wasn’t too satisfied about was the fact that it took a few days to process whereas It would’ve processed immediately at Macy’s. Other than that, fantastic job!
customer
Everything was great except I did not get a confirmation email after my order. I assumed the order didn’t go through and then went to a store and purchased the items. I was surprised when I got the package in the mail. I didn’t get any emails with tracking numbers etc either. I guess the good thing is that I am fully stocked up on my makeup 😂. Seriously though, confirmation emails and tracking numbers are very important for customer service. The products are great!
Ermite
Everything was gonna be fine if I received my second gift, unfortunately I only received one of them my allure in one of the perfume box was missing. The presentation of the gifts is very professional.
Rigg D.
Nice product. Way too much packaging. It’s a serious uninformed waste
Adrine M.
The ordering was easy. The statement that I received was a little unclear (or I just wasn't use to it). I couldn't tell if it was a confirmation of my order or if the order was incomplete and I had to order the item again. Because of the word order (Highlighted in a black square) next to the itemized line. It was hard to tell. A confirmation Statement showing date ordered and a EXPECTED DELIVERY DATE is better. If you can provide a tracking number even better. I opened the shipping box thinking that I need to gift wrap the order, only to find that Dior had sent it in a beautiful gift wrapped box with a ribbon tied in a bow. Thank you for that!!! it's very pretty!! I just don't know the 3 free items that you had me choose from your site is in the box. I can't tell. Hopefully it's in the wrapped box? Thank you again Customer Audrey Matian Thank you!